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Campus Coordinator OMH/OCFS Programs – OLV Human Services

OMH Program - Residential Treatment Facility (RTF):

Our Residential Treatment Facility – located in Lackawanna - has the most current features and technology for resident safety, complementing the special care provided by our dedicated and experienced staff. We take a person-centered approach to serving those with interpersonal, emotional, psychiatric, social, family or educational issues. We create a tailored plan of treatment based on specific goals of the resident.

While the RTF is on the cutting edge for resident safety and well-being, it is also designed to be home-like in a therapeutic environment. Note, the term “home-like”, not “like home”. That’s because our goal with every resident is to help them get back to their own homes, care-givers and communities as soon as possible.

OCFS Program - Emergency Foster Care:

OLV Human Services provides the only emergency foster care program in Western New York. The Group Emergency Foster Care Program provides a safe, immediately available placement option in cases where removal of children from their homes is necessary for their own protection.

Our program is designed to meet the needs of all children from birth to age 18 including individual children, sibling groups, pregnant, and parenting teens. The program provides temporary care and diagnostic services for children entering foster care on an emergency basis.

We are currently seeking a Campus Coordinator who is not only a strategic thinker and experienced leader but also shares our passion for fostering the highest possible quality of care for the youth we serve.

Benefits & Perks

+ Generous Paid Time Off (PTO), including paid holidays

+ Qualifying Non-For-Profit for Federal Student Loan Forgiveness Program (click here to learn more: https://studentaid.gov/manage-loans/forgiveness-cancellation)

+ Casual dress code

+ Health, dental & vision insurance options

+ Free dental insurance

+ Paid Employer sponsored life insurance.

+ Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance

+ Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse also completes

+ Up to $180 annual gym reimbursement

+ Take advantage of our Dental & Outpatient Mental Health services while working

+ Employee referral program

Job Summary:

This individual oversees and coordinates the day to day staffing and programming operations of the OCFS and OMH Residential Programs, including the direct supervision of Residential Managers including Overnight Supervisors. The Campus Coordinator is responsible for the oversight and coordination of staff training, staffing of youth supervision and programing of the Residential Treatment Facility. The Campus Coordinator will assist the Youth Residential Program Director with overall campus operations and work to insure that safe and trauma sensitive treatment environments are maintained.

Essential Job Duties:

1. Ensures a staff environment that supports the treatment and supervision needs of youth served in the campus residential programs.

2. Oversees and coordinates the day to day operations of the campus residential programs, including but not limited to scheduling, staffing, staff training and programming.

3. Provides direct supervision for the Overnight Supervisors and assigned campus Managers.

4. Ensures program operates in alignment with OLV Human Services policies and procedures, OCFS and OMH regulations, HIPAA standards and any other applicable laws and regulations.

5. Ensures appropriate training and coaching of assigned staff, including coordination of training related to TCI, annual requirements and other required staff training.

6. Coordinates the interviewing and hiring of staff required to support needs of youth served in the campus programs, ensuring a highly effective workforce.

7. Ensures adequate staffing through hiring, scheduling, and coordination of staff responsibilities.

8. Ensures that operations of OCFS and OMH programs operate effectively as a unit, including establishing effective collaborative relationships with educational programs.

9. Oversees the Administrator on Call overnight system and staff.

10. Ensures direct reports’ documentation required by regulatory bodies is confidential and compliant.

11. Coaches and mentors assigned managers and staff as needed.

12. Develops action plans to respond to identified needs for improvement and change.

13. Serves as residential Administrator on-site in absence of Program Director

14. Performs other duties and assumes other leadership responsibilities as may be assigned by the RTF Director.

Skills:

• Supervisory experience

• Computer experience

• Regulatory knowledge

Competencies:

• Proactivity: Identifying what needs to be done and doing it before being asked or before the situation requires it.

• Problem solving: Takes a systematic approach to solving problems rather than reacting to symptoms.

• Empathy: A respectful understanding of what others are experiencing.

• Coaching ability: Providing timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem.

• Pressure Management: The ability to keep functioning effectively when under pressure and maintain self-control in the face of hostility or provocation.

• Safety focus: Identifying and correcting conditions that affect employee safety; upholding safety standards.

Education:

• Minimum Degree Required: Associate’s Degree

Experience:

• Minimum Experience Required: 10 years working with mental health and developmentally disable population, 3-5 in a supervisory experience

Required License/Registration/Certification:

• Valid NYS Driver’s License

Training:

• New Hire Orientation

Physical Requirements:

The overall nature of the position requires some physical effort with occasional physical exertion required. There is some exposure to environmental conditions

• The constant physical demands of the position are standing and walking.

• The frequent physical demands of the position are sitting, climbing, talking, hearing, repetitive motions, and eye/hand/foot coordination.

• The occasional physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping, crouching, reaching, handling, grasping, and feeling.

Job Details

Job Function Essential

Pay Type Salary

Employment Indicator Full Time