• Account Service Associate

    Philadelphia Insurance Companies (Bala Cynwyd, PA)


    Description

    Marketing Statement:

    Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

     

    We are looking for an Account Service Associate to join our team in any of our locations!

    Summary:

    Works under direct supervision of the Regional Account Manager. Provides national support to Independent agents and handles servicing requests for the Account Management team and other duties as assigned.

     

    A typical day will include the following:

    + Provides sales support by prequalifying new business and requests additional information in order to complete submission

    + Manages combined book of new and renewal accounts for Independent agents

    + Provides account management support to Independent agents with no dedicated assignment by region, agency or PIC representative.

    + Responsible for reviewing binding conditions to ensure all are met prior and processes bind orders

    + Provides servicing support for Account Management throughout the policy term for all agency types

    + Reviews renewal documentation received through DocuSign and requests additional information needed for underwriting review

    + Responsible for management of Producer Hierarchy and contacts for assigned agencies including managing policy changes on new and renewal business due to agency acquisitions.

    + Works within a scalable team to handle book rolls, acquisitions, or other service requests as required

    + Assists with Independent agent questions about PHLY.com to increase use of self service options

    Qualifications:

    + High School diploma or equivalent

    + Minimum on 1 year of account management or industry experience; an equivalent combination of education and experience may be substituted

    + National Salary Range - $50,800 - $56,800

    + Ultimate salary offered will be based on factors such as applicant experience and geographic location.

    + This position is eligible to participate in the Company's Incentive Performance Plan.

    EEO Statement:

    Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

    Benefits:

    We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.

     

    Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx

    REQNUMBER: 10000560