• Senior Director Quality

    MTA (New York, NY)


    Senior Director Quality

     

    Job ID: 12739

     

    Business Unit: MTA Construction & Development

     

    Regular/Temporary: Regular

     

    Department: Delivery Services Office

     

    Date Posted: Aug 20, 2025

    Description

    Job Posting

     

    This position is eligible for telework , which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

    JOB TITLE:

    Senior Director, Quality

    AGENCY:

    Construction & Development

    DEPT/DIV:

    Delivery /Delivery Service Office

    REPORTS TO:

    Vice President, Program Executive

    WORK LOCATION:

    2 Broadway

    HOURS OF WORK:

    8 : 3 0 AM to 5: 0 0 P M or as required (7.5HR/ DAY )

    HAY POINTS:

    1096

    SALARY RANGE :

    $138,918 to $189,130

    DEADLINE:

    Open Until Filled

     

    S ummary

     

    The Senior Director of Quality will lead the MTA C&D quality function to ensure the o ngoing development and improvement of the established ISO 9001 registered Quality Management System .

    Responsibilities

    Serves as the senior Quality Management representative to work with Business Units/Delivery Services for the effective and timely implementation of quality requirements, processes , and systems to ensure successful execution of the MTA C&D Capital Program, including:

    D evelopment and approval of Consultant and Contractor Quality Programs to meet contractual requirements .

    O ngoing oversight , reviews , and assessment s of Consultant and Contractor implementation of approved Quality Programs .

    T imely submittal, review , and update of required Consultant and Contractor quality documentation .

    O ngoing monitoring and oversight of Contractor execution of the required Quality Plan and Inspection & Test activities .

    E ffective initiation and implementation of Corrective Action programs to ensure timely resolution of project issues .

    E ducation, training , and guidance on q uality m anagement concepts and techniques to ensure awareness and effective implementation of established processes and requirements .

     

    Works with C&D Corporate Quality personnel to identify and initiate improvements in C&D processes, requirements , and activities to ensure the successful execution of the MTA C&D Capital Program.

     

    Education and Experience

     

    Bachelor’s degree in Engineering , Architecture, Construction , Project Management, Transportation, or a related field.

     

    Must have a minimum of twelve (12) years of related experience .

     

    Must have a minimum of six (6) years in a management or supervisory role and/or project/quality manager role in a large, multi-faceted organization.

    Competencies:

    Licensed Professional Engineer or Registered Architect desirable. CQA/CQE or Exemplar Global Certifications preferred.

     

    Significant experience in developing and implementing Quality Management Systems to meet established organizational goals and processes, including ISO 9001 Standard requirements

     

    Significant experience in project management for major construction projects or project controls with highly complex systems is preferred.

     

    Substantial experience leading and managing contractors, subcontractors, or vendors.

     

    Excellent communication and interpersonal skills.

     

    Demonstrated building relationships and working collaboratively with stakeholders at all internal levels within the organization.

     

    Demonstrated ability to work in a high - profile, high - pressure environment effectively.

     

    Must have focus and ability to deliver results, organizational effectiveness, and continuous improvement.

     

    Must be a proven leader as a change agent and creative/innovative thinker with the ability to align business goals with solutions to drive process improvements.

     

    Must possess excellent team - building , listening, problem - solving, and prioritization skills.

     

    Other Information

     

    Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

     

    Selection Criteria

     

    Based on the evaluation of education, skills, experience, and interview.

     

    How to Apply

     

    MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.

     

    Equal Employment Opportunity

     

    MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

     

    The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to appl y .