• Division Director of Youth Services

    Queens Community House (Forest Hills, NY)


    Queens Community House (QCH) | Senior Leadership Opportunity

     

    Position: Division Director of Youth Services

    Organizational Overview

    Queens Community House (QCH) is a leading multi-site, multi-service settlement house dedicated to strengthening the diverse communities of Queens. Through an extensive network of programs and services, we empower individuals and families to lead enriched, inclusive, and self-sufficient lives. As a forward-thinking organization, we integrate best practices, cost-effective management, innovative leadership, and a commitment to social and economic justice.

    Position Overview

    Are you a visionary leader passionate about shaping the future of youth development? Queens Community House (QCH) is seeking a dynamic Division Director of Youth Services to lead a $9 million portfolio of school-based programs that inspire, educate, and empower young learners across Queens.

    This is more than a leadership role—it’s an opportunity to:

    + Drive meaningful change in communities.

    + Mentor emerging talent and develop future leaders.

    + Collaborate with citywide partners to deliver inclusive, high-impact programming.

     

    As a key member of QCH’s Senior Leadership Team, the Division Director will work closely with the Associate Executive Director of Youth Services, the other Youth Services Division Director, and a team of dedicated professionals to ensure programs reflect excellence, equity, and innovation.

    Key Responsibilities

    Program Leadership

    + Guide a diverse portfolio of youth programs, including:

    + DYCD COMPASS & 21st Century Community Learning Centers-funded OST programs (K–8)

    + DOE-funded Community School programs

    + LGBTQ Teen Services (ages 12–22)

    + Youth Leadership programs (ages 12–18)

    + Oversee development, implementation, and evaluation of school/community-based programs.

    + Use data and feedback to strengthen performance and participant outcomes.

    + Ensure programming supports academic, social, and emotional growth.

    Staff Development & Operations

    + Supervise and coach Multisite Supervisors, Program Directors, and staff.

    + Translate strategic vision into systems that promote accountability and excellence.

    + Oversee operations, staffing, and budget planning across multiple sites.

    + Ensure compliance with funder and contractual requirements.

    Community & Stakeholder Engagement

    + Build strong partnerships with schools, DOE leaders, funders, and community partners.

    + Represent QCH in advocacy, policy, and funding discussions.

    + Support program growth through resource development and strategic engagement.

    + Promote cross-departmental collaboration across QCH programs.

    Qualifications & Experience

    + Master’s degree in Education, Social Work, or related field.

    + Minimum 7 years of leadership experience in youth development, OST, or nonprofit management.

    + Proven success in school-based programming and staff supervision.

    + Experience with NYC DOE, DYCD, DOHMH compliance, and contract management.

    + SACC Director Certification preferred.

    Core Competencies & Leadership Attributes

    + Strategic thinker with ability to turn vision into action.

    + Strong leadership, coaching, and team-building skills.

    + Excellent organizational, communication, and interpersonal abilities.

    + Skilled in data systems, program evaluation, and budget management.

    + Commitment to equity, inclusion, and professional boundaries.

    + Ability to build trust and maintain confidentiality with staff, families, and stakeholders.

     

    Compensation & Executive Benefits

    QCH offers a competitive executive-level salary (commensurate with experience) and a comprehensive benefits package, including:

    + Medical, Dental, and Vision coverage

    + Life Insurance & Flexible Spending Accounts (FSA)

    + Paid Family Leave (with full pay supplement)

    + 403(b) Retirement Plan with employer contributions

    + Generous Paid Time Off (PTO): Up to 27 vacation days (17 in year one), 12 sick days, and paid federal holidays

    + Professional Development & Executive Coaching opportunities

    + Work-life balance initiatives for leadership sustainability

    Join Our Leadership Team

    This is a unique opportunity for an experienced, mission-driven leader to make a lasting impact on the lives of young people in Queens. If you are passionate about youth empowerment, social justice, and transformative leadership, we encourage you to apply.

     

    Queens Community House is an equal-opportunity employer. We celebrate diversity and are committed to fostering an inclusive, equitable workplace.

     

    Next Steps

    Interested candidates should submit:

    + Resume

    + Cover Letter (outlining qualifications and vision for youth services leadership at QCH)