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POSITION DETAILS

Position Summary

The Program Manager constantly monitors the progress of the job and interfaces with all internal departments in order to ensure that job contractual requirements are met. Attends the kick off meeting and to all relevant meetings with clients. They will be responsible for the overall direction, coordination, implementation, execution, control and completion of specific Programs ensuring consistency with company strategy, commitments and goals.

Principal Activities

+ Lead the planning and implementation of global Programs

+ Facilitate the definition of Program scope, goals and deliverables

+ Define Program tasks and resource requirements

+ Develop full scale Program plans

+ Provide quotes to customers, RFQ’s, pricing and proposals, and lead engineering

+ Manage Program budget, resource allocation

+ Plan and schedule Program timelines

+ Track Program deliverables using appropriate tools

+ Constantly monitor and report on progress of the Program to all stakeholders

+ Implement and manage Program changes and interventions to achieve Program outputs

+ Perform evaluations and assessment of results

+ Be a principal customer contact until the contract is shipped complete to the customer

+ Manage the financial health of Programs including status, revenues, metrics and reporting, actively impacting on Programs profitability.

+ Closely monitor billing and invoicing and provide milestones to key personnel

+ Responsible for the business relationship with assigned customers in the administration of contracts. This includes direct customer liaison; coordination and communication of engineering and manufacturing schedules; control of order changes technically and commercially; assurance that test and quality standards are achieved; interface with the customer in drawing and document information exchanges; review of contract specifications and communication of the requirements to the Program Team.

+ Contract management and communication to assure customer satisfaction with cognizance of contract costs and schedule.

+ The Program Manager provides support in all areas including, procurement, scheduling, expediting, production, inspection, shipping and document control.

+ Manage Program risk issues including receivables, claims, contract changes, margin enhancement, and effective Program closeout

+ Lead Program team through a regular system of contract reviews to identify & manage risks, monitor operational performance against the agreed timescales, and instigates corrective action where appropriate

+ Provides effective communication within both organizations. This involves contract updates with the customer when appropriate. Regularly reviews status reports prepared by Program personnel and modifies schedules or plans as required. Prepares Program update reports for customer and management

+ Lead program update calls with internal and external stakeholders

+ All other duties as assigned

Candidate Requirements

Knowledge, Skills & Abilities

+ Acts as Customers’ advocate within the organization and is accountable for Customer Satisfaction.

+ Process improvement

+ Budget oversight

+ Skilled at Program management

+ Familiar with standard manufacturing concepts, practices and procedures.

+ Self-starter, organized, thorough and meticulous, able to work under pressure.

+ Experience in a technical environment

+ Able to plan work and commit to meeting deadlines.

+ Dedicated to high degree of accuracy.

+ Proficient in Microsoft, Excel, and Access software.

+ Because the Program Manager does not have line authority over other functional areas, success in achieving sales, profitability, market share, and individual performance goals is largely driven by his/her product knowledge, business partnering skills, and overall ability to influence others.

Education

+ Bachelor’s degree, preferably in Mechanical Engineering, with at least five years’ relevant experience. Valve, regulator, fluid mechanics/control related coursework/education will be additional qualification, will consider work experience in lieu of degree.

+ PMP Certification preferred

+ 3-5 years of progressive product, project and/or program management experience in Navy/Maritime or related market space preferred.

Other

+ U.S. Citizen

CIRCOR is an EEO Employer of Females / Minorities / Veterans /