• Collections Manager (Buy Here-Pay Here)

    Frank Myers Auto Maxx (Winston Salem, NC)


    Collection Manager – Credit Quick of Winston-Salem

     

    Shape the Future of Collections Excellence

     

    Credit Quick of Winston-Salem, a leader in Lease Here-Pay Here (LHPH) auto finance, is seeking a results-driven Collection Manager to lead our Loan Servicing Department. This pivotal role offers the opportunity to directly impact the financial success of the company while building, mentoring, and inspiring a high-performance team.

    Why This Role Matters

    As Collection Manager, you won’t just oversee collections - you’ll be the driving force behind operational efficiency, compliance excellence, and customer satisfaction. Your leadership will ensure delinquency and charge-offs remain at a minimum while maximizing recovery, cash flow, and overall portfolio health.

    Key Responsibilities

    + Lead and manage all daily operations of the Collections Department.

    + Establish clear performance goals for service and collections associates.

    + Ensure strict compliance with collection, bankruptcy, and repossession regulations.

    + Track and analyze delinquency, recovery, and charge-off trends to drive strategy.

    + Recruit, train, and motivate a skilled collections team while managing schedules.

    + Direct repossession assignments and monitor resolution outcomes.

    + Oversee payment processing, review cash balancing daily, and report discrepancies.

    + Collaborate with leadership in management meetings and align department goals.

    + Conduct staff meetings to reinforce objectives and maintain accountability.

    + Drive productivity by refining processes and implementing proven systems.

    What We’re Looking For

    + Proven leadership: 3+ years of management experience in collections, preferably in BHPH/LHPH finance.

    + Compliance expertise: In-depth knowledge of collection, bankruptcy, and repossession laws.

    + Tech-savvy mindset: Skilled with computer systems and standard software tools.

    + Results-oriented leader: Demonstrated success in reducing delinquency and boosting recovery.

    Why Join Us

    At Credit Quick of Winston-Salem, you’ll be part of a company where your leadership makes a visible impact every day. You’ll enjoy:

     

    + Paid holidays

    + Paid vacation

    + No weekends

    + A collaborative, growth-oriented environment where your contributions are valued

     

    If you’re ready to lead with confidence, set the pace for collections excellence, and make a measurable difference, we want to meet you.

     

    Powered by JazzHR