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The Assistant Director plays a critical dual role within the Campus Safety Department, providing essential administrative support while managing dispatch operations that enable swift and effective responses to safety concerns. This position ensures the smooth functioning of daily departmental operations, supports leadership through scheduling and communication coordination, and oversees the performance of Team/Shift Leads and Officers. The Assistant Director is instrumental in maintaining operational readiness, coordinating safety staff schedules, supporting large campus events, and contributing to a secure and responsive campus environment.

Typical Schedule

This is a 12-month, exempt position designed to provide flexibility and work-life balance while supporting our vibrant residential community. Typical office hours are Monday through Friday, 8:00 AM – 4:30 PM. Typical shifts for campus safety lead shift and officers are from 8:00 a.m. – 4:00 p.m., 4:00 p.m. – 12:00 midnight or 12:00 midnight to 8:00 a.m. (24-7, 365 days). This position operates in a professional office and security setting. Occasionally early mornings, evenings, and weekends are to be required to meet student, departmental and institutional needs.

Position Requirements

+ Provide high-level administrative support to the Director of Campus Safety and departmental staff, managing schedules, communications, reports, and documentation.

+ Maintain a professional, organized front office and communications center that serve as the central hub for campus safety operations.

+ Manage and maintain confidential personnel and incident records in compliance with FERPA, HIPAA, and Clery Act regulations.

+ Oversee the daily operations of the Campus Safety dispatch desk, including staff scheduling, shift coverage, and performance oversight.

+ Monitor and manage communication systems such as radios, telephones, alarms, and security cameras to ensure prompt and effective dispatch of safety personnel and provision for written reports.

+ Coordinate onboarding, training schedules, and performance evaluations for campus safety and dispatch staff.

+ Organize and maintain departmental databases, logs, and inventories (e.g., uniforms, supplies, confiscated/found items) to ensure accuracy and accessibility.

+ Prepare and issue University identification cards for students, faculty, and staff

+ Operate shuttle for Safe Ride and other student programs.

+ Organize the Campus Safety calendar to include but not limited to shift schedule, athletics home game, major campus activities and traditions; activities coordinated by Student Affairs department; plan and support logistics for large campus events, including safety coverage, parking, traffic control, and coordination with Student Affairs departments and other departments across campus.

+ Assist with budget tracking, supply ordering, and invoice processing; collaborate with IT and other departments to maintain operational systems and protocols.

+ May require occasional evening or weekend hours based on departmental needs.

+ On-call support may be required during emergencies or campus-wide incidents.

+ Full participation in training, student affairs meetings and retreats and any mandatory certifications throughout the semester and year.

+ Performs other duties and responsibilities related to those above which do not alter the basic level of responsibility of the position and other duties as assigned.

Benefits

At Franklin Pierce University, we take pride in providing a comprehensive and competitive benefits package to support the well-being and security of our valued employees. Here are some highlights of the benefits you can enjoy as part of the Franklin Pierce community:

+ Paid Time Off (PTO): Enjoy 160 hours (4 weeks) of Paid Time Off, along with additional paid sick time for your well-being.

+ Paid Holidays: Benefit from 20 paid holidays, including a 10-day winter break with full pay.

+ Health and Wellness: Access medical, dental, and vision coverage for you and your family, ensuring comprehensive health care.

+ Life Insurance: Secure the future for yourself and your family with employer-paid Life Insurance coverage ranging from 1.5x to 3.0x your salary, depending on your role.

+ Disability Coverage: We cover both short-term and long-term disability, providing financial protection in unforeseen circumstances.

+ Retirement Planning: Contribute to your retirement with our 403(b) plan, with immediate 100% vesting. Franklin Pierce University also makes contributions to support your long-term financial goals upon one year of employment or if qualified with prior higher education employment.

+ Educational Benefits: Invest in your growth and development with our tuition benefits, allowing you and your qualifying family members to pursue undergraduate and graduate programs.

+ Additional Perks: Enjoy various perks, including pet insurance, accident insurance, critical illness coverage, and more!

At Franklin Pierce, we prioritize the well-being, development, and satisfaction of our employees. We are committed to providing a supportive work environment and a range of benefits that align with your needs and aspirations.  Explore additional details about Franklin Pierce University's vibrant community through the following resources:

+ Delve into our campus life and stories with e-versions of our Pierce Magazine, Pierce. https://www.franklinpierce.edu/alumni/news/pierce-magazine/index.html

These resources offer valuable insights into the rich experiences awaiting you at Franklin Pierce University. Come join us in shaping the future of education at Franklin Pierce!

About FPU

Since its establishment in 1962, Franklin Pierce University has been a catalyst for the academic success and personal growth of numerous undergraduate and graduate students. Rooted in a robust liberal education foundation, we provide majors and programs that cultivate vital professional skills, foster close relationships among students, faculty, and staff, and offer personalized, financially accessible academic opportunities that empower our students to realize their full potential.

Our impact extends across a diverse range of learners, including residential undergraduates, online students, and full-time graduate students, through our primary campus in Rindge, NH and additional online and graduate centers in Manchester and Lebanon, NH, Austin, TX and Goodyear, AZ. As we uphold our commitment to excellence, we continually explore innovative models and programs that build upon our rich legacy, guiding students to expand their knowledge, pursue their passions, and graduate as capable, engaged leaders.

At Franklin Pierce University, we hold firm in our belief that establishing a lasting legacy involves supporting and preparing students to thrive as leaders and contributing members of society. To achieve this mission, we recognize the importance of fostering a diverse community comprised of exceptional individuals from various backgrounds, all dedicated to advancing our shared goals.

Notice of Nondiscrimination

Franklin Pierce University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, as required by Title IX and its regulations, including in admission and employment.

Diversifying the student body, faculty, and administration is congruent with our mission. We value diverse populations and cultures including, but not limited to, ethnicity, gender, gender identity, national origin, neurodiversity, race, and religion.  Franklin Pierce University is an EO/AA/Vet/Disability employer.

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