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Job Summary

Certified Medical Assistant (CMA) 📍 Location: Novant Health Heart & Vascular Institute – Mint Hill

Are you ready to make a meaningful impact in HVI care?

Novant Health Heart & Vascular Institute in Mint Hill is actively seeking a detail-oriented, compassionate, and skilled Certified Medical Assistant (CMA) to join our growing team. This is your opportunity to contribute to high-quality, patient-centered cardiac care in a role that combines technical skill with compassionate service.

Your Role at a Glance

As a CMA at HVI, you’ll be at the heart of the patient experience—supporting cardiologists, ensuring accurate clinical documentation, and creating an atmosphere where every patient feels heard and cared for.

What You’ll Do 1. Patient-Facing Clinical Excellence

+ Greet and prepare patients for cardiac consultations, stress tests, follow-ups, and procedures.

+ Record vital signs, obtain ECGs, assist with stress tests, and document patient history.

+ Support cardiovascular providers during exams and interventions with clinical accuracy and empathy.

2. Clinical & Lab Support

+ Perform phlebotomy, point-of-care testing, and specimen collection with precision and care.

+ Ensure timely coordination of diagnostic test results and follow-up instructions.

+ Maintain regulatory and HIPAA-compliant handling of all lab and patient data.

3. Heart of the Experience

+ Serve as a key point of contact for patients, addressing questions and reducing anxiety through clear, compassionate communication.

+ Support seamless care transitions, patient education, and coordination of referrals or procedures.

+ Reinforce Novant Health’s core value of delivering a remarkable patient experience—every time.

4. Team Collaboration & Innovation

+ Work hand-in-hand with cardiologists, nurses, and imaging techs in a dynamic, team-based environment.

+ Proactively contribute ideas to improve clinic flow, efficiency, and patient outcomes.

+ Participate in daily huddles and ongoing training to maintain excellence in care delivery.

Why You’ll Love It Here

• Join a mission-driven team focused on saving lives through cutting-edge cardiovascular care ✅ Competitive pay, full benefits, and career advancement within Novant Health ✅ Access to state-of-the-art cardiology tools, EMR systems, and modern care models ✅ A workplace culture built on compassion, innovation, and teamwork ✅ Support for your continuing education and CMA career journey

Who We’re Looking For

+ Certified Medical Assistant credential (AAMA, AMT, or equivalent)

+ Prior experience in a HVI setting is strongly preferred

+ High emotional intelligence, attention to detail, and a passion for patient well-being

+ Strong communication skills and comfort working in a fast-paced clinical environment

Be Part of Something Bigger – Apply Today!

At Novant Health, we’re not just hiring—we’re investing in your future. If you’re ready to grow in a rewarding CMA role where your skills truly matter, join us at HVI and help transform lives one heartbeat at a time.

Let Novant Health be the destination for your professional growth.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families, and communities. We welcome applicants from all backgrounds to explore this exciting opportunity.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

+ Our team members are part of an environment that fosters team work, team member engagement and community involvement.

+ The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.

+ All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

+ Education: High School Diploma or GED, required.

+ Must be a graduate from an accredited Medical Assistant Program; Medical Assistant curriculum must include pharmacology and medication administration. Certification/registry must be obtained by the last day of the sixth month of hire, and an education agreement signed. Certification/registry accepted: CMA with the American Associate of Medical Assistants (AAMA), CCMA with the National Health Career Association (NHA), RMA with the American Medical Technologists (AMT), American Registry of Medical Assistants (NHCWA), National Center for Competency Testing (NCCT), National Association for Health Professionals (NAHP) American Allied Health (AAH), and RMA with the American Registry of Medical Assistants (ARMA). Alternative Work Experience (for eligibility to take NHA, ARMA, NHCWA, NCCT, NAHP or AMT exams, if not already certified or registered on hire): Applicant shall be employed as a supervised medical assistant for a minimum of one (1) year (NHA or NHCWA) within the last three (3) years, for a minimum of 2 years (NCCT, NAHP), for a minimum of 3 years (ARMA), for a minimum of 5 years (AMT) of the last 7 years (with no more than 2 of those years as an instructor in a post-secondary medical assistant program). Or graduate of an Accredited School of Professional Nursing. Experience must include both clinical (including medication administration) and administrative duties.

+ Experience: Previous work in a medical office, preferred.

+ Licensure/Certification: Current certification, or ability to obtain within 6 months of hire as CMA, RMA or CCMA; required.

+ Additional skills required: Ability to successfully complete generic and department specific skills validation and competency testing.

Job Opening ID

105050