• Director, Risk Management and Insurance

    Delta Air Lines, Inc. (Atlanta, GA)


    How you'll help us Keep Climbing (overview & key responsibilities)

     

    The Director, Risk Management and Insurance is based in Atlanta, Georgia and reports directly to the Senior Vice President & Treasurer within the Finance Division at Delta Air Lines. The position has two direct reports and a total team of ten (there are three insurance placement colleagues including the Director and seven aviation claims colleagues). The ideal candidate will have 15+ years of experience in either risk management, insurance brokerage/consultancy, insurance company operations or combination thereof with a strong casualty risk financing insurance background. Experience in aviation is preferred but not required. Further, experience as the senior leader on a corporate risk management team is preferred but not required. There is some travel (including international- London and Bermuda) with this position and a hybrid work from home environment.

    Key Responsibilities:

    + Cultivate and collaborate with internal stakeholders – Security, Human Resources, Corporate Real Estate, Legal, Cash Management/Treasury, Environmental, TechOps, Financial Reporting and Emergency Response Team. There is a close working relationship with Emergency Response for major events at Delta and the Risk Management Team will have a colleague at the Operations Command Center (OCC) situation room for events.

    + Lead the insurance team (colleagues, internal and external stakeholders) by keeping them informed/updated on events at Delta, aviation industry trends and operations.

    + Manage external and insurance company actuaries, Third Party Administrators (TPAs), insurance brokers and external risk control engineers to evaluate Workers Compensation and Property loss resultsand manage the actuarial and Risk Control process.

    + Overall responsibility forall lines of insurance for Delta Air Lines and its subsidiaries including Monroe Energy (oil refinery) including Aviation, Directors & Officers, Workers Compensation risk financing, Property/Cargo,etc. Additionally, all insured claims (except Work Comp) flow through the insurance team primarily to the aviation claims team. There is an attorney (General Manager level) that reports to the Director regarding insured aviation claims matters.

    + Serve as leaderfor two captive insurance companies.

    + There is direct responsibility for the risk financing aspects of workers compensation (loss projections, reserves, collateral, etc.; however, the day-to-day claims management function resides within human resources. There is an integrated work comp/ benefits programmanaged by a single third-partyclaim’s administrator.

    + A familiarity with securing different forms of collateral such as letters of credit, surety bonds, bank fronted surety, credit buydown, etc. while working with the internal cash management team and casualty insurance broker to collateralize work compensation loss projections and reserves is an important aspect of the risk financing responsibilities.

    + Develop annual insurance budgets for Delta Air Lines and its subsidiaries.

    + Select, evaluate and manage all external insurance brokers and consultants with responsibility for performance and compensation. Delta Air Lines currently deploys a two-broker model with major lines of insurance allocated between one another.

    + Participate in claims reviews with brokers and TPAs regarding claims arising from Owner Controlled Insurance Programs (OCIP) primarily for WorkersComp and Liability lines of coverage as well as aviation claims reviews. Provide periodic updates to the Treasurerregarding significant claim matters.

    What you need to succeed (minimum qualifications)

    + Minimum of 15 years of experience in risk management, insurance placement, and claims oversight.

    + ARM (Associate in RiskManagement) or CPCU (Chartered Property Casualty Underwriter) designation Required.

    + Possess analytical skills toassess loss and financial data.

    + Proven experience workingwith actuaries, insurance brokers, and attorneys.

    + Ability to identify andassess the operational and financial risks of the company.

    + Strong knowledge of casualtyand property insurance placement, workers' compensation, and liability claimsnecessary.Aviation knowledge is a plusbut not required.

    + Consistently prioritizes safety and security of self, others, and personal data.

    + Embraces diverse people, thinking, and styles.

    + Possesses a high school diploma, GED, or high school equivalency.

    + Is at least 18 years of age and has authorization to work in the United States.

    What will give you a competitive edge (preferred qualifications)

    + Master's or bachelor’s degree in risk management, Insurance, or a related field.

     

    Benefits and Perks to Help You Keep Climbing

     

    Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

     

    + Competitive salary, industry-leading profit sharing program, and performance incentives.

    + 401(k) with generous company contributions up to 9%.

    + Paid time off including vacation, holidays, paid personal time, maternity and parental leave.

    + Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits.

    + Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.

    + Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.

    + Domestic and International space-available flight privileges for employees and eligible family members.

    + Career development programs to achieve your long-term career goals.

    + World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.

    + Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.

    + Recognition rewards and awards through the platform Unstoppable Together.

    + Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

     

    Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here