• IT Support Analyst

    ManpowerGroup (San Francisco, CA)


    Our client, a leading digital healthcare company, is seeking an IT Support Analyst to join their team. As an IT Support Analyst, you will be part of the IT Service Delivery department supporting internal employees. The ideal candidate will have excellent customer service skills, a detail-oriented mindset, and the ability to work independently, which will align successfully in the organization.

     

    **Job Title:** IT Support Analyst

    **Location:** San Francisco, CA

     

    Pay Range: up to $32 per hour

     

    Shift: Day

     

    What's the Job?

     

    + Provide L2 Site Support and escalation support for computer hardware, software, and cloud applications.

    + Process new hire requests, image, and deploy laptops, and perform IT onboarding.

    + Document detailed procedures and develop end-user instructions.

    + Troubleshoot, diagnose, and repair desktop, laptop, and mobile issues.

    + Monitor and triage incoming tickets in the Service Desk ticket queue.

     

    What's Needed?

     

    + 2-3 years of hands-on IT Helpdesk & Desktop experience.

    + Ability to support Director+ roles including Executives and Executive Admins.

    + Excellent organizational skills and attention to detail.

    + Strong communication skills with both technical and non-technical users.

    + Working knowledge of Microsoft operating systems and Microsoft Office Suite.

     

    What's in it for me?

     

    + Opportunity to innovate and make a difference in patients' lives.

    + Work in a collaborative and supportive environment.

    + Engage in a fast-paced and evolving workplace.

    + Develop your technical skills and grow your career.

    + Be part of a mission-driven organization focused on improving healthcare.

    Upon completion of waiting period associates are eligible for:

    + Medical and Prescription Drug Plans

    + Dental Plan

    + Supplemental Life Insurance

    + Short Term Disability Insurance

    + 401(k)

     

    If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

     

    About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

     

    _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

     

    ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.