• Operations Supervisor

    Massachusetts Port Authority (South Boston, MA)


    Operations Supervisor

     

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    Operations Supervisor

     

    Location

     

    South Boston, MA

     

    Job Type

     

    Full-Time

     

    Job Number

    FY2026-00017

    Department

     

    Maritime

     

    Division

     

    Maritime Port Operations

     

    Opening Date

     

    08/21/2025

     

    + Description

    + Benefits

    + Questions

    ABOUT US

    The Massachusetts Port Authority is Going Above and Beyond™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy.

     

    Our mission at the Port of Boston, including Conley Container Terminal and Flynn Cruiseport, is to be a driving force behind the New England regional economy, providing unparalleled connectivity and services to businesses worldwide. Through our dedicated commitment to safety and security, state-of-the-art infrastructure, and exceptional customer service, we strive to minimize our ecological impact and become leaders in environmental stewardship, benefiting our communities, customers, and stakeholders. By fostering economic prosperity, building strong community bonds, and maintaining unwavering operational standards, we aim to exceed expectations and position Boston as a premier and competitive global maritime gateway.

    ABOUT YOU

    As an Operations Supervisor overseeing the day-to-day operations of the Conley Marine Terminal cargo activities, you are mission-driven and possess strong leadership, organizational, and communication skills. You effectively coordinate vessel and yard operations, ensuring efficient cargo handling activities, accurate plans for loading/unloading vessels, and positive customer relations. Safety-conscious, you enforce regulations, develop training programs, and maintain a safe work environment. With problem-solving abilities and a customer service orientation, you make informed decisions, recommend improvements, and provide superior, responsive service to stakeholders.

    What you will do:

    + Ensure efficient cargo handling, vessel loading/unloading, and terminal activity management while maintaining compliance with regulations and policies.

    + Supervise and lead ILA workforce, promote effective teamwork, make staffing decisions, and provide comprehensive work direction to ensure safe and productive yard activities.

    + Foster positive customer relations by assessing needs, implementing strategies to fulfill customer requirements, and delivering superior customer service to external parties.

    + Ensure safety compliance, improve operations, and provide accurate reports, while fostering a safe work environment through the enforcement of regulations and the development of training programs.

    WHAT YOU OFFER

    + Bachelor’s degree in marine transportation or related field, or equivalent maritime professional experience required.

    + Valid driver’s license and the ability to respond quickly in a fast-paced, potentially hazardous environment.

    + Strong knowledge of terminal operations, stevedoring, gear and equipment, and gang composition for container vessels.

    + Familiarity with OSHA and other safety regulations; able to communicate effectively with a unionized workforce.

    *Click here for detailed job description (https://www.massport.com/sites/default/files/2025-08/Massport-Job-Description-Operations-Supervisor-8-21-25.pdf)

    WHAT WE OFFER

    Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

    What we believe in :

    Work/life balance

     

    Supporting the people and businesses of New England

     

    A supportive and inclusive culture

     

    Achieving results and having positive impact

     

    Opportunities for growth

     

    Being good neighbors in the communities we serve

     

    Providing safe, healthy, and secure work environment

     

    Protecting the environment

     

    Click here for information on our comprehensive compensation and benefits packages (https://www.massport.com/media/xg1eylvc/220728\_hr\_benefits-one-sheet.pdf) .

     

    We're a world-class organization of people moving people and goods--connecting Massachusetts and New England to the world safely, securely, and efficiently, with a commitment to sustainability, our neighboring communities, and diversity, equity, and inclusion.

     

    We support and take pride in the employees that make those connections possible each and every day.

    We provide comprehensive compensation and benefits packages*:

    • Health, dental, vision, life insurance

    • Disability insurance

    • Flexible work arrangements

    • Vacation time, sick time, personal days

    • 12 Holidays per year

    • Massport Retirement Plan (Pension)

    • Deferred Compensation Plan (457b) with employer match

    • SMART Plan retirement plan advisor/financial planning

    • Discounted MBTA passes

    • Public service loan forgiveness program for federal student loans

    • Professional development programs

    • Mentorship program

    • Adoption assistance

    • Paid parental leave

    • Employee assistance program

    • Employee recognition programs

    • Employee resource groups

    • Flexible spending accounts

    • Wellness programs

    • Community engagement

    • Volunteer opportunities

    • On-site employee parking

    • Bike racks

    • Electric car charging stations

    • Mother's suite for new/nursing mothers

    *Benefits may vary by position and/or location.

     

    For more information, please visit www.massport.com.

     

    We are an equal opportunity employer and are committed to workforce diversity and inclusivity.

     

    Follow us on linkedin.com/company/massachusetts-port-authority

     

    01

     

    Do you have a Bachelor’s degree in marine transportation or a related field, or equivalent maritime professional experience?

     

    + Yes

    + No

     

    02

     

    Do you have a current and valid driver's license?

     

    + Yes

    + No

    Required Question

    Employer

     

    Massachusetts Port Authority

     

    Address

     

    One Harborside Drive, Suite 200S East Boston, Massachusetts, 02128-2909

     

    Phone

     

    617-568-3900

     

    Website

     

    http://www.massport.com

     

    Apply

     

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