• Lead Dispatcher

    Chenega Corporation (Washington, DC)


    Summary

    As the **Lead Dispatcher** , you'll be at the forefront of emergency response and critical communication. Strap in and get ready for an adrenaline-filled role that will make you the vital link between emergency responders and mission success. The Lead Dispatcher oversees all dispatchers on shift.

     

    _*This position is contingent upon contract award*_

    Responsibilities

    + Lead and supervise a dedicated team of dispatchers, ensuring seamless operations and effective incident management.

    + Train new hires on proper procedures.

    + Review performance evaluations.

    + Provide feedback and recommendations on site policies.

    + Other duties as assigned

    Qualifications

    + Minimum High School Diploma or GED.

    + Must be at least 21 years of age.

    + Meet and maintain the requirements of NFPA 1061, Professional Qualifications for Public Safety Tele-communicator and Emergency Medical Dispatch and NFPA 1221, Standard for the Installation, Maintenance, and Use of Emergency Services Communications Systems.

    + First Aid/CPR certification.

    + A valid state driver's license.

    + Certified to perform the duties and meet the minimum standards established by the Association of Public-Safety Communications Officials (APCO) Institute Emergency Telecommunication.

    + Demonstrated supervisory experience leading a team.

    _Knowledge, Skills and Abilities:_

    + Skill in operating a personal computer and standard office equipment.

    + Ability to interact and communicate with people over the telephone, often in stressful situations.

    + Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database, (MSWord, Excel, Access, PowerPoint), and Outlook.

    + Must possess and maintain a valid state driver’s license.

    + Must speak, read, write, and understand the English language, apply written rules, detailed orders, instructions, and training material.

     

    Estimated Salary/Wage

     

    USD $25.00/Hr.

     

    Chenega Corporation and family of companies is an EOE.

     

    Equal Opportunity Employer/Veterans/Disabled

     

    Native preference under PL 93-638.

     

    We participate in the E-Verify Employment Verification Program