• Tenant Services Coordinator

    PUSH Buffalo (Buffalo, NY)


    Hiring: Tenant Services Coordinator

     

    About the Tenant Services Coordinator Position

     

    Full-time

     

    Non-exempt

     

    Deadline: Rolling

     

    TheTenant Services Coordinatorsupports the Property Manager in the day-to-day operations of both residential and commercial properties. This role is responsible for delivering exceptional tenant service, coordinating maintenance and leasing activities, managing rent collection and related processes, ensuring compliance with applicable regulations, and fostering positive tenant relationships.

    What You’ll Do

    + Serve as the first point of contact for tenant inquiries and service requests.

    + Show and lease residential and commercial spaces; process applications and renewals.

    + Coordinate maintenance requests from start to finish and follow up with tenants.

    + Collect and process rent, issue receipts, and maintain accurate financial records.

    + Prepare required notices and assist with legal proceedings for non-payment if needed.

    + Maintain organized tenant files and ensure compliance with housing regulations.

    + Support marketing efforts and tenant engagement events.

    What We’re Looking For

    + High school diploma or equivalent (Associate’s or Bachelor’s preferred).

    + Two (2) years of experience in property management, leasing, or tenant services (experience with both residential and commercial properties preferred); OR Three (3) years’ experience as an Executive Assistant, Administrative Assistant, or Property Management Assistant

    + Strong organizational, communication, and customer service skills.

    + Proficiency in Microsoft Office; experience with work order systems or Salesforce a plus.

    + Familiarity with local, state, and federal housing regulations.

    + Valid driver’s license, reliable transportation, and local residency (Buffalo area).

    + Flexible to work evenings or weekends when needed; Spanish language skills a plus.

     

    Why Join Us

     

    At PUSH Buffalo, we work with partners and funders to create a healthy, just and strong city that includes community control of resources, living wage jobs and access to quality education, healthcare and transportation. We also offer competitive pay, health insurance, paid time off, 401(k) with employer match, and opportunities for career growth in a stable, community-focused organization.

     

    Submission Instructions

     

    Candidates interested in the position should submit their (a) cover letter and (b) updated resume via email to [email protected] .

     

    Please include the title of the position you are interested in applying for in the subject line.

     

    PUSH is an equal opportunity employer

     

    PUSH recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law.

     

    At PUSH, we have a clear vision: to be the place where a diverse mix of talented people want to come, to stay and do their best work. Our organization runs on the hard work and dedication of our passionate and creative employees.