• Front Desk Agent

    Marriott (San Diego, CA)


    Additional Information

    **Job Number** 25137512

    **Job Category** Reservations

    **Location** The Guild Hotel San Diego a Tribute Portfolio Hotel, 500 West Broadway, San Diego, California, United States, 92101VIEW ON MAP (https://www.google.com/maps?q=The%20Guild%20Hotel%20San%20Diego%20a%20Tribute%20Portfolio%20Hotel%2C%20500%20West%20Broadway%2C%20San%20Diego%2C%20California%2C%20United%20States%2C%2092101)

    **Schedule** Full Time

    **Located Remotely?** N

    **Position Type** Non-Management

    **Additional Information:** This hotel is owned and operated by an independent franchisee, Oram Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

     

    ORAM Hotels, we are professional, innovative, fast paced. We are looking for Front Desk Agents. At ORAM Hotels, we allow for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. By going our own way, we have created some of the world’s best hotels and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. ORAM Hotels is looking for top talent and we look forward to hearing from you!

    Our work environment includes:

    • Modern office setting

    • Wellness programs

    • Growth opportunities

     

    Our receptionists are responsible for greeting people at the front desk, answering incoming calls, managing customer billing requests and other clerical duties. We are seeking bright, pleasant individuals who can be easily trained and take directions from our management team. The ideal candidate will combine a friendly person with a discreet approach to ensure that your experience here is a positive one.

    Responsibilities:

    • Greet customers in a friendly manner at all times.

    • Answer the phone in a timely and professional manner.

    • Monitor the area of reception and lobby areas to ensure the safety of

     

    guests, staff, and property.

     

    • Answering questions about hotel services and facilities.

    • Direct guests to the appropriate department or person.

    • Assist guests with luggage, valet parking, and room delivery.

    • Provide after-hours assistance for room service, housekeeping, and others

     

    as needed.

     

    • Know when to refer guests to supervisor or manager.

    • Know when to refer customers to another company.

    • Deal effectively with difficult guests or complaints.

    Job Type: Full-time

    Pay: $21.50 per hour

    Benefits:

    • Dental insurance

    • Health insurance

    • Referral program

    • Vision insurance

    Schedule:

    • Day shift

    • Evening shift

    • Holidays

    • Night shift

    • Weekends as needed

    Ability to Commute:

    • San Diego, CA 92101 (Required)

    Ability to Relocate:

    • San Diego, CA 92101: Relocate before starting work (Required)

     

    Work Location: In person

     

    The hourly rate of pay for this position is $21.50.

     

    _This company is an equal opportunity employer._

     

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