• Bilingual Administrative Assistant

    Carter Lumber (Chesapeake, VA)


    Bilingual Administrative Assistant

     

    Chesapeake, VA

     

    Full Time

     

    Administration

    Experienced

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    A Carter Lumber Bilingual Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff, translating safety requirements for Spanish-speaking personnel, and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.

    Requirements:

    + Excellent telephone and customer service skills

    + Strong organizational and planning skills

    + Ability to multi-task; Strong time management skills

    + Strong attention to detail

    + Exceptional written and verbal communication skills

    + Knowledge of Microsoft Office including Outlook, Word, and Excel

    + Previous customer service experience

    + Bilingual strongly preferred (English/Spanish)

    Responsibilities:

    + Assists in creating orders in management system

    + Confirms deliveries with customers

    + Prints required layouts and documentation daily

    + Ensures the paperwork process is running smoothly

    + Answers office phone calls and directs calls accordingly

    + Assists customers by providing information on products, stock, and lead times

    + Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of

    + Performs clerical duties such as data entry, filing, copying, and faxing

    + Assists with payroll, using ADP and editing missed punches and vacation time

    + Utilize bilingual proficiency to accurately translate safety protocols, procedures, and training materials, ensuring clear communication and compliance across teams.

    Benefits (full-time employees)

    + Health, Dental, Vision (Single and Family Plans) available after 30 days of employment

    + Short and Long-Term Disability

    + Company-paid life insurance and AD&D

    + Optional supplemental life insurance

    + Company-match 401(k)

    + Vacation time and paid holidays

    + Vendor incentives

    + Room for growth; we promote from within!

    + Military encouraged to apply!