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We are seeking a highly skilled, experienced, and motivated **Microsoft Dynamics CRM / XRM Technical Lead** to join our team at Cognizant. In this role, you will lead the delivery and implementation of enterprise-level Microsoft Dynamics CRM / XRM solutions for our clients. You will work directly with customers to architect, design, and develop high-quality business applications, leveraging the latest Microsoft technologies in cloud and hybrid environments.

In this role, you will:

• Collaborate with clients to analyze business requirements, define functional specifications, and provide strategic guidance on CRM/XRM platform usage.

• Architect and implement robust CRM/XRM solutions, including custom workflows, plug-ins, and integrations with backend services and AWS applications.

• Develop high-level project work plans, manage budgets, and ensure scope alignment.

• Design and implement integration solutions for back-office systems and third-party applications.

• Lead data conversion strategies, testing plans, and deployment activities.

• Work closely with offshore teams to drive design, implementation, and test review processes.

• Identify and implement creative solutions to meet business needs, with or without custom code.

• Maintain and enhance existing applications, ensuring scalability, performance, and security.

Required Skills: What you need to be considered

• Bachelor’s degree in computer science, Engineering, or related field.

• 10+ years of experience in application development with a strong background in C#, ASP.NET.

• 7+ years of hands-on experience with Microsoft Dynamics 365 CE platform.

• Experience with ASP, VB.NET, VB Scripting, COM+, and Windows Applications.

• Proficiency in HTML, XML, XSLT, JavaScript, CSS, and React.js for UI development.

• Experience with Canvas Apps, Power Pages, and PCF Control development.

• Deep understanding of MS Dynamics CRM architecture and xRM customization.

• Experience developing custom workflows, plug-ins, and third-party integrations.

• Hands-on experience with Azure Functions and cloud-based integrations.

• Experience with SQL Server, SSRS, and integrating reports with CRM.

• Familiarity with web security standards, including SSO and password management.

• Experience with Nice inContact integration is preferred.

• Knowledge of advanced web technologies like REST, JSON, WCF, oData, jQuery.

• Experience integrating Dynamics CRM with Outlook and other business applications.

• Proven ability to manage feature development, product maintenance, and team coordination.

• Experience working with business and IT stakeholders to define software requirements and system impacts.

Preferred skills: what will help you stand out

• Proven experience in Microsoft Dynamics architecture, design, implementation, and deployment of enterprise-level solutions.

• Ability to work independently and deliver results with minimal supervision.

• Strong oral and written communication skills.

• Excellent work ethic, self-starting attitude, and ability to collaborate in a team environment.

• Capable of managing multiple tasks under tight deadlines.

• Experience with Agile development methodologies.

• Strong analytical, problem-solving, and interpersonal skills.

• Comfortable working in multicultural and distributed team environments.

Salary and Other Compensation:

The annual salary for this position is between **$79,240 to $133,500** depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

**Benefits:** Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

+ Medical/Dental/Vision/Life Insurance

+ Paid holidays plus Paid Time Off

+ 401(k) plan and contributions

+ Long-term/Short-term Disability

+ Paid Parental Leave

+ Employee Stock Purchase Plan

Work model:

At Cognizant, we strive to provide flexibility wherever possible, and we are here to support a healthy work-life balance though our various wellbeing programs. Based on this role’s business requirements, **this is a hybrid position requiring 3 days a week in a client office at Fort Mill, South Carolina, USA.**

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

_“Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.”_

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.