• Telecommunication Operator

    St. Bernard's Medical Center (Jonesboro, AR)


    + JOB REQUIREMENTS

    + Education

    + High school diploma or GED preferred.

    + Experience

    + At least three months experience in a call center, hospital switchboard, or customer service role preferred. Medical terminology preferred. Proficiency with computers and technology.

    + Physical

    + This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

    + Normal hospital environment. Close eye work. Hearing within normal range. Oral communication. Operates switchboard console, computer, adding machine, and microphone. Continuous sitting. Occasional walking and bending. Lifting, carrying, pushing/pulling up to 10 pounds. Ability to remain seated for prolonged periods while operating computer systems, switchboard equipment, and telecommunication devices. Frequent use of hands and fingers for typing, data entry, and handling communication equipment.

    + JOB SUMMARY

    + This position is primarily responsible for answering all incoming calls to the medical center switchboard, paging on the PA (public address system), paging on the pager unit, calling in on-call personnel, placing out-going calls for restricted departments, making guest room reservations, checking people into the Guest House and Auxiliary House and writing receipts.