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About the Team:

The Wall Street Journal Leadership Institute is designed to help business leaders master a world of accelerating change. To succeed, they need access to accurate, unbiased and up-to-date information, which The Wall Street Journal and Dow Jones have traditionally provided them, and a deep network of peer executives to discuss, debate and decide on how to navigate the biggest challenges that businesses face today — whether from disruptive new technologies, an evolving geopolitical landscape, a changing energy paradigm, rising stakeholder demands, or shifting workplace norms. The WSJ Leadership Institute consists of executive peer communities called Councils (CEO Council, CMO Council, CFO Council, etc.) which provides a variety of content and in-person experiences for members, and unique access to data only available within Dow Jones.

About the Role:

We are seeking an experienced and results-driven Senior Director, Business Operations to drive growth and lead operational strategy for our executive peer communities. In this role, you will be responsible for overseeing the daily business operations across all membership communities for the WSJ Leadership Institute and ensuring all stakeholders are included and informed. As part of this role, you will be responsible for coordinating information and decision-making across a wide range of internal groups, including marketing, sales, events, product, and communications, as well as external partners.

You will also serve as the primary driver of managing the WSJLI P&L performance, including coordinating with finance on spend, T&E and financial projections, ensuring leadership team members are aware of P&L decisions that need to be made and tracking to performance, and support all business operations through liaising with the legal team on contracts. And in this role, you will also help operationalize and maintain external partnerships to further WSJLI's ambitious growth goals.

This role reports to the Senior Vice President and Head of Content of WSJLI.

You Will:

+ Oversee and optimize daily business operations across all verticals of WSJLI, including ensuring alignment of stakeholders, socializing decisions with leaders, capturing open items that need to be resolved and aligning team members

+ Manage current and future direct reports, including WSJLI's Business Manager.

+ Collaborate closely with department heads (e.g., Sales, Marketing, Events, HR, Finance) across developing and executing workstreams for WSJLI, including

+ Budgeting for hiring, vendors, T&E

+ Aligning on spend for events, marketing, technology

+ Materials and strategy for taking new memberships to market

+ Solving for challenges within the business through process, technology or other solutions

+ Be a strategic thought leader in building future-states for WSJLI, including

+ New membership launches

+ New benefit launches

+ Implementing technologies for internal use

+ New revenue opportunities

+ Manage the implementation of a CRM for the memberships team, from finalizing contract signatures to tech implementation/build and onboarding/training of the team

+ Analyze business data (financial, membership, revenue) and key performance indicators (KPIs) to identify trends, opportunities, and areas for improvement.

+ Lead and manage cross-functional projects from inception to completion, ensuring deadlines and objectives are met.

+ Own budgeting processes, ensuring that senior leadership team members are receiving all inputs and information correctly, have provided feedback and are seeing their goals reflected accurately with finance.

+ Manage ongoing team T&E spend to ensure the team is remaining within budget guidelines, while also ensuring budgets reflect necessary spending to achieve growth targets.

+ Keep a weekly view of the P&L to understand progress against budget and performance, highlighting where gaps may be forming for leadership team

+ Serve as the primary point of contact for:

+ Finance

+ HR

+ Sponsorships

You Have:

+ Preferably 12 years of experience in high-level planning, operations strategy, business operations, strategic partnerships and business development.

+ Deep experience working with cross-functional partners in marketing, legal, sales, communications and events.

+ Understanding of both start-up culture and established media business is preferred.

+ Experience working with a membership or subscription business model

Our Benefits

+ Comprehensive Healthcare Plans

+ Paid Time Off

+ Retirement Plans

+ Comprehensive Medical, Dental and Vision Insurance Plans

+ Education Benefits

+ Paid Maternity and Paternity Leave

+ Family Care Benefits

+ Commuter Transit Program

+ Subscription Discounts

+ Employee Referral Program

Learn more about all our US benefits

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area: Dow Jones - Leadership Institute

Job Category: General Management

Union Status:

Non-Union role

Pay Range: $195,000 - $240,000

We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 48372