• Automation Business Process Analyst AI

    Rush University Medical Center (Chicago, IL)


    Job Description

    Business Unit: Rush Medical Center

     

    Hospital: Rush University Medical Center

    Department: Enterprise Platforms

    **Work Type:** Full Time (Total FTE between 0.9 and 1.0)

    **Shift:** Shift 1

    **Work Schedule:** 8 Hr (8:00:00 AM - 5:00:00 PM)

     

    Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).

     

    **Pay Range:** $41.88 - $62.40 per hour

     

    Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

    Summary:

    This Automation Business Process Analyst will work with stakeholders and developers on process automation opportunities. They will provide process analysis and create documents, such as process definition documents (PDDs) and aide in creating the solution design documents (SDDs). They will define business requirements and test case scenarios of the future state of automated business processes. They will capture and understand the current business processes/workflows and provide documentation to assist in moving to an automation solution. This role will span all aspects of the organization including clinical, back office, University, Revenue Cycle, etc.

     

    Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

    Other information:

    equired Job Qualifications:

    Bachelor’s degree or 7+ years related IT work experience

     

    General understanding of Agentic AI and orchestration in healthcare industry

     

    5+ years experience with RPA, UiPath or major platforms (i.e. Epic, ServiceNow, Workday, Salesforce etc)

     

    5+ years experience documenting requirements and workflows

     

    Excellent documentation and professional tools experience such as Excel, Word, SharePoint, Teams, etc.

     

    Excellent communication skills ability to effectively understand and explain new business processes to stakeholders and users

     

    Ability to coach, mentor, and provide feedback

     

    Analytical, multi-tasking and problem-solving skills

    Preferred Job Qualifications:

    UiPath Certification - UiPath Certified Professional, Automation Business Analyst Professional. If the candidate does not have UiPath experience, they must be certified within the first 6 months. This position will require the maintenance of the certification

     

    Lean Six Sigma or other Process Improvement methodology experience

     

    Experience in Agentic AI or any AI platforms such as OpenAI, Microsoft Azure AI, Amazon Bedrock or Hugging Face etc

     

    General knowledge of SQL and Databases

     

    Deep understanding of RPA specifically UiPath development methodologies

    Responsibilities:

    Will gather requirements and understand current business processes for automation candidates

     

    Lead end to end process analysis initiative ,mapping current state and workiwith Architect to design future state process

     

    Identifies opportunities for automation use cases and educates the business about viable automation

     

    Facilitate discovery workshops for automation programs, including managing stakeholders, leading LSS process improvement activities, and supporting automation design

     

    Assists in and creation of automation design documents to support business decision-making, process streamlining, automation development and performance

     

    Creates automation business cases to document automation business value and ROI

     

    Architect agent based solutions tailored to specific business needs and work with automation team to provide end to end solution

     

    Conduct business stakeholder workshops to identify process challenges and convert them into business case

     

    Partners with developers, solution architects, vendors and project managers to create timelines, automation development and business validation to leadership

     

    Assists in the creation of automation roadmap; executes upon automation initiatives and delivery of timelines for themselves and other Analysts as needed

     

    Ability to communicate with stakeholders clearly, timely and professionally, both in writing and verbally

     

    Independently problem solve to remove blockers, identify risks, and create mitigation plans, and escalate timely

     

    High-level knowledge of automation tools, including UiPath capabilities

     

    Proficiency in UiPath tools, including robot, agent, studio, and orchestrator

     

    Provide solution designs to clients during new deployments, proof-of-concepts (POCs), and project implementation phases

     

    Understands and follows through with business requirements during all phases of development

     

    Communicates effectively within the RUSH organization across all teams.

     

    Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

     

    **Position** Automation Business Process Analyst AI

    **Location** US:IL:Chicago

    **Req ID** 20601