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Company Description

Ready to make a splash in water treatment? At Veolia, we're on a mission to create a cleaner, more sustainable world by helping cities and industries efficiently manage their resources. We take immense pride in our diverse and inclusive team, celebrating the valuable contributions of individuals from all walks of life. We welcome diverse applicants to fuel our success, especially those interested in applying their expertise and problem-solving skills to our on-site technical roles!

Veolia's Chemical Solutions & Monitoring (CSM) division is seeking a Field Service Representative (FSR) to join our team. As the FSR, you'll become an integral part of Water Tech, a global frontrunner in water recovery, treatment, and reuse.

You'll be responsible for delivering top-notch on-site technical customer service, including conducting chemical tests, maintaining chemical feed and control equipment, managing chemical inventories, providing technical recommendations, and compiling detailed service reports. Your contribution will support Veolia's commitment to delivering sustainable water solutions across diverse applications such as food and beverage, municipal water, microelectronics, and heavy industrial wastewater treatment, underlining your critical role in achieving our mission to resource the world.

Job Description

Job Summary:

The Regeneration Operator II prepares resin, mobile equipment and ion exchange resin tanks for

customer fulfillment. Regenerates ion exchange resin and media with various chemicals. Handles

chemicals such as acids, bases and salts. Performs quality control checks on the equipment and is

generally responsible for tasks performed by Plant Operations alongside Regen Operator I's

Additionally a Regen Operator II should possess more advanced troubleshooting and complex system

knowledge, Proficiency with our operational tracking and system monitoring softwares, demonstrated

proficiency in all EHS related items, and have the capacity to temporarily lead a shift in absence of the

scheduled shift lead.

Key Characteristics

• Ability to apply to carry out instructions furnished in written, oral, and diagram form

• Teamwork skills, including shift leadership/management abilities

• Dependable, accountable and diligent

• Understanding of basic plant metrics including safety and regulatory compliance

• Demonstrated respect and knowledge of EHS practices on site

Duties & Responsibilities

• Receives equipment returning from customer sites in various configurations containing ion

exchange resins and filter media. Performs incoming quality certification (QC) and testing on

equipment, sensors, safety alarms, calibrations etc..

The job description is not designed to capture all the employee's responsibilities but is intended to capture essential functions

of the role. Responsibilities may change over time and may be assigned at any time.

• Advanced troubleshooting based on results of QC. Next path for both the equipment &

exhausted media determined and executed.

• Regeneration type completed for ion exchange (IX) resins and media. Process involves use of

corrosive chemicals such as mineral acids and bases such as sodium hydroxide. Tracks media

batches across plant value chain & inputs data into ERP system

• Performs regen QC checks for IX process to ensure specifications meet with tight customer

performance expectations. Tests may include pH, specific gravity, calibrations, measurements

specific ions like sodium, silica, iron concentrations, spectrophotometry, resistivity, and TDS.

• Once equipment configuration is confirmed, passed QC media are loaded into the receiving unit

and the outgoing QC checks are completed against our standard or client specific data.

• Repairs and helps maintain the vessels and other critical core service equipment, which could

include valving/PVC pipework, gauges and refurbishing units as required.

• Separates, tracks, labels ion exchange resins and other medias as required

• Will be involved in partnering with on-site EHS to fulfill safety functions and could be asked to

be part of a team or co-own an EHS Gensuite element for the facility. Also expected to deliver

against personal EHS targets

• Performs relevant data entry into SAP platform and other quality monitoring software, able to

understand the output of insight equipment monitoring

• Leads the shift in the absence of a shift lead, is able to guide and direct others to complete tasks

• Other duties as assigned

Knowledge, Skills & Abilities

• At least 1 year of experience in comparable manufacturing environment involving chemical

handling, or at least 1 year of experience in plumbing, pump or mechanical repair.

• This is a physical job where you will need to perform frequent lifting and bending motions, use

hand tools and manually manipulate products/ equipment.

Qualifications

Education & Experience

Required:

• HS Diploma, GED or equivalent.

• Possess a valid driver's license and clean driving record history

Preferred (if applicable):

• HS Chemistry knowledge highly desired

Additional Information

• Ability and willingness to complete occasional site assignments for customer troubleshooting,

operation and installation.

• Ability and willingness to perform physical duties such as lifting, climbing, working at elevated

heights, and manual dexterity

• Ability and willingness to work in range of environments to include but not limited to industrial

facilities, manufacturing facilities, and power industry facilities

• Ability and willingness to travel for install and repair if needed

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.