"Alerted.org

Location

Charleston - 997 Morrison Drive, Suite 402

Business

Our Growth, Your Opportunity

At Maymont Homes, our success starts with putting residents first. We’re expanding to bring clean, safe, attractive, and affordable housing to more families across new markets. With over 20,000 homes, multiple build-to-rent communities, and more on the horizon, we’re not just a leader in the single-family rental space, we’re a company that truly cares about the people and communities we serve.

As a division of Brookfield, Maymont Homes is growing fast and making an impact. Join us to shape a brighter future for our residents while advancing your career with a purpose-driven team.

Job Description

Job Title: Leasing Specialist

Primary Responsibilities: The Leasing Specialist supports a centralized multifamily leasing operation and serves as the key liaison between prospective residents and the property team. This role is responsible for managing the full leasing funnel, responding to leads, scheduling tours, guiding applicants through the process, and ensuring a high-conversion, resident-friendly experience.

As part of a centralized team, the Leasing Specialist will use EliseAI for lead management and communication, and Yardi as the core system of record. They will partner closely with on-site property managers and application support specialists to ensure seamless coordination from inquiry to move-in.

Skills & Competencies:

+ Bachelor's degree in business administration, Marketing, Management, or Communications preferred but not required

+ 2+ years of residential leasing experience, preferred

+ 2+ years in multifamily preferred; centralized or remote leasing experience is a plus

+ Familiarity with EliseAI and CRM-based communication tools

+ Strong working knowledge of Yardi or other PMS software

+ Excellent written and verbal communication skills

+ Comfort with remote, high-volume, fast-paced leasing environments

+ Customer-first attitude with the ability to guide prospects across digital and phone channels

+ Knowledge of Fair Housing laws and leasing compliance

+ Ability to work evenings and weekends, as needed, to meet lead response SLAs

Essential Job Functions

+ Manage inbound and outbound prospect communication via EliseAI and follow-up workflows

+ Qualify leads, schedule tours (self-show or in-person), and answer questions about availability and leasing criteria

+ Assist applicants with documentation and guide them through the leasing process

+ Coordinate with application support specialists to ensure timely review and screening

+ Partner with on-site managers to relay feedback, confirm unit readiness, and escalate any location-specific concerns

+ Track all prospect activity and pipeline status in EliseAI and ensure Yardi is updated accurately

+ Contribute to a high-performance team culture by sharing insights, best practices, and market-level observations

+ Deliver high-quality customer service that reflects Maymont’s standards and values

Key Metrics & Responsibilities:

+ Speed to lead response

+ Conversion rate from inquiry to tour to application to lease

+ Accuracy of prospect and applicant data in Yardi

+ Quality and timeliness of handoffs to application support and onsite staff

+ Prospect satisfaction and survey feedback

+ Move-in volume and goal achievement

+ Compliance with documentation and screening procedures

Physical Requirements

+ Capable of working extended hours, including evenings, weekends, and holidays as necessary

+ Able to see well enough to read faint or partially obscured writing or printing, with corrective lenses if needed.

+ Must be able to speak English in a clear and understandable voice so that various types of communications may be conducted with people of various levels of education and capabilities, including the exchange and receipt of information over the telephone

+ Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary

+ Must be able to interact with all types of individuals, be mentally alert, detail-oriented, and with good reasoning skills

+ Must have finger dexterity for typing/using a keyboard

Environmental Requirements

+ Must be able to work on more than one assignment at a time with frequent interruptions, changes, and delays

+ Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances

+ For safety reasons, employees must remain alert to working conditions and aware of safety, health, and environmental concerns

+ Must be able to work in the office as regularly scheduled

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DISCLAIMER : This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and, responsibilities to this job at any time.

Why work for Maymont Homes ​?

Our Mission – “We Positively Impact the Lives in the Communities We Serve”. We do this through the work we do and the volunteer efforts that the company sponsors. You can make a difference in your community while you work!

Outstanding benefits package – our benefits are provided by Brookfield and offer immediate 5% match on the 401(k) plan, wellness credits that significantly reduce the employee cost for health care coverage, and up to 160 hours of PTO per year for full time employees.

Huge parent company – support and backing from Brookfield Asset Management, one of the largest real estate asset management companies.

Career growth – with our plans for growth and expansion into new markets, there are many opportunities to move up within the company.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT

At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 390 million square feet of real estate across the globe. It’s a feat that wouldn’t be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don’t simply meet the needs of our tenants, residents, and communities — but exceed them, every day.