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The opportunity

Delaware North Gaming is hiring a full-time or part-time dual-rate Slot Machine Attendant and Floor Supervisor to join our team at Finger Lakes Gaming in Farmington, New York. As a Slot Machine Attendant, you will be responsible for providing maintenance of gaming floor equipment and assisting guests as needed.

If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Pay

$18.16 - $18.16 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

+ Weekly pay

+ Employee assistance program

+ Training and development opportunities

+ Employee discounts

+ Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

+ Monitor slot machines and fix ticket paper as needed

+ Perform adjustments and minor repairs to slot machines, resolving problems such as jams or machine tilts

+ Document the specifics of malfunctioning machines needing repair

+ Patrol assigned areas to ensure that players are following rules and machines are functioning correctly

+ Process jackpot payouts by company and state gaming procedures

Responsibilities when acting as a supervisor

+ Follow New York State Gaming Commission regulations and procedures

+ Perform MOD (Manager on Duty) duties: make sound decisions with the best interest of the company in mind

+ Notify managers of any guest needs and requests for follow-up to ensure good guest relations

+ Schedule all shifts of the Floor Attendants, and track attendance

+ Lead by example in the skills of Guest service and positive interaction with associates, guests, and supervisors by mutual respect for all people’s needs

+ Demonstrate skill in dealing with guest complaints, using active listening skills to control difficult situations and maintain guest goodwill

More about you

+ Must be 18 years of age

+ Ability to obtain and maintain a New York State gaming license

+ Ability to perform basic math calculations and accurately handle large sums of money

+ Basic slot machine knowledge preferred

+ Previous customer service experience

+ High School Diploma or equivalent required

+ Previous supervisor or management experience preferred

Physical requirements

+ Frequent standing and walking for the entire length of the shift

+ Manual dexterity to handle machine repairs

+ Ability to lift up to 50 pounds

+ Exposure to secondhand smoke

Shift details

Evenings

Every weekend

8hr shift

Holidays

Who we are

Finger Lakes Gaming & Racetrack, owned and operated by Delaware North, features more than 1,500 video gaming machines and brings the thrill of live thoroughbred racing from April to November and year-round simulcast wagering on thoroughbred and harness racing from across the country. Finger Lakes presents various dining options including a large buffet.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.