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Department Information Technology Coordinator (Vacancy)

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Department Information Technology Coordinator (Vacancy)

Salary

$42.64 - $63.94 Hourly

Location

Varies by position

Job Type

Full-time

Job Number

25-0526-V1

Department

59 Department of Public Service

Division

Office of the Public Service Director

Opening Date

08/25/2025

Closing Date

9/15/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Definition

We are looking to hire an IT Coordinator to support the Department of Public Service (DPS) initiatives in accordance with the City’s technology guidelines. The duties of this position will include, but are not limited to, support for: software, hardware, and cloud-based services involving the management of upgrades, installation, and implementation strategies.

This role will also support Information and Business Systems strategic planning, support, and implementation, and will work with internal staff for organized tactical solutioning. The IT Coordinator should possess strong people skills, display strong technical skills and ability, along with being able to communicate both written and orally.

The following technical experience is a bonus:

• Crystal Reports

• Tableau and/or PowerBI

• SQL

• Data Integration applications

• Geographic Information Systems (GIS)

Under direction, is responsible for coordinating the information technology requirements of the department with the provider capabilities of the Department of Technology; performs related duties as required.

Examples of Work

(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)

Analyzes the business/operational needs of the department in order to facilitate the development and implementation of technology services provided by Department of Technology (DoT);

Consults with and advises the DoT representative(s) on the type of systems and level of service required to meet the technology needs of the department;

Coordinates the prioritization of technology needs of the department to ensure compliance with the budget; assists in writing the service level agreements (SLAs) detailing the specific hardware, software, and technical service needs of the department;

Identifies and tracks the various technology related assets utilized by the department; coordinates with the DoT representative(s) the repair, upgrade, maintenance, and installation of technology assets, as provided in the service level agreement;

Provides information to the DoT representative(s) regarding problems with service levels, contracts, and/or the acquisition and availability of hardware and software components; communicates with selected vendors regarding service delivery;

Serves as the departmental representative at Department of Technology planning sessions regarding support services, processes and procedures, policies, and future technology and systems needs;

Plans and prepares information technology budget for the department for submission to the Department of Technology;

Coordinates training for department personnel on information technology and systems; prepares or assists in the procurement process, preparation of Requests for Proposal (RFP) and bid specifications for technology related items at the request of DoT;

Coordinates work flow between the departments and the Department of Technology; reads technical manuals and publications to remain current in information technology as it relates to departmental operations.

Attends information technology seminars, training, staff, and planning sessions.

Minimum Qualifications

Possession of a bachelor’s degree and three (3) years of experience in the analysis, development, and implementation of business processes or management information systems. A master’s degree in computer science or a closely related field may be substituted for one (1) year of the required experience.

Some positions may require possession of a valid driver’s license.

Test/Job Contact Information

Recruitment #: 25-0526-V1

Employment Type: Full-Time (Regular)

Should you have questions regarding this vacancy, please contact:

Tamara Harris

Department of Public Service

Office of the Public Service Director

111 N. Front St. Fl. 7

Columbus, Ohio 43215

P: (614) 645- 0459

E: [email protected]

The City of Columbus is an Equal Opportunity Employer

The City of Columbus seeks to promote compensation strategies that maximize the recruitment, performance, development, and retention of quality employees in support of the City's Covenant and strategic plan. In addition to a competitive pay plan, the City offers a comprehensive benefits program that includes the following:

+ Medical

+ Dental

+ Vision

+ Short-term Disability

+ Life Insurance

+ Wellness Program

+ Tuition Reimbursement

Specifics about these benefit opportunities and eligibility can be discussed with one of the City's human resources professionals at the time of your interview or by contacting the Department of Human Resources, Labor Relations Office at (614)645-7206 for further information.

01

Have you included all of your relevant work experience (previous and current)? Resumes will not be accepted as a substitute for completing the application.

+ Yes

+ No

02

Have you reviewed the Minimum Qualifications for the job that you are applying to ensure that you meet specified requirements?

+ Yes

+ No

03

Have you attached the documents that provide proof of your license, education (post high school), and/or professional or state certification as you have referenced in your applicant profile? Such documents may include a photocopy or scan of your driver's license, bachelor's/master's degree or transcript of completed coursework.

+ Yes

+ No

Required Question

Employer

City of Columbus

Address

77 N. Front Street, Suite 330

Columbus, Ohio, 43215

Phone

(614) 645-8301

Website

https://new.columbus.gov/Government/Departments/Civil-Service-Commission

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