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*Requisition ID: *[[id]] * Share Our Purpose. Be Yourself. Feel Valued.* People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals. We are *Beautifully Different*. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey. * About American Water* American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities. American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions. For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram. Position Information $33.15 hourly This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth. In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more! American Water is also proud to offer employees learning opportunities and work experiences to grow professionally! _ *Primary Role*_ Performs a variety of tasks in the operation and maintenance of water distribution. _*Key Accountabilities*_ * Responsible to uphold all Company policies and procedures relative to safety and act in a professional manner to reduce the exposure of hazards to employees, customers, contractors, and themselves. * Coordinate, monitor, and control the safe and efficient utilization of Company resources, when assigned. * Maintain a safe and compliant job site at all times, including reporting and documenting any unsafe acts. * Satisfy all Federal, State, OSHA, and traffic standards. * Acts as a first responder and investigates water main breaks, service line leaks, leaks on owner side, and water quality complaints. * Places emergency and routine PA One-Call notifications where required. * Responsible for communicating, transferring, and documenting information to appropriate parties and in proper tracking systems. * Responsible for shutdowns of leaks and turn-ons including flushing, removal of air, and the completion and documentation of valve inspections. * Required to perform and respond to facility mark-outs pursuant to Pennsylvania One-Call. * May be responsible for leading NRW work in assigned areas. * Ensure the proper completion of all paper or electronic forms, timesheets, inspection sheets and other documents or reports as required by the Company or governing board(s) or committee(s). * Maintains a properly equipped vehicle which may include DOT DVIR inspections. * Performs work as a Utility Person and as described in the Utility Person job description (attached). * Performs other duties as assigned by supervisor. _ *Knowledge/Skills*_ * Working knowledge of the distribution system and ability to read location maps and valve indexes, make sketches and reports as necessary and required. * Working knowledge of water distribution system is preferred. * Must have basic geographical knowledge of company's service area and working knowledge of company policies, procedures and safety practices as well as regulations regarding confined spaces. * Ability to operate company equipment and vehicles necessary for completion of assigned responsibilities. * Knowledge, skills, and abilities as outlined in the Utility Person job description (attached). _ *Experience/Education*_ High School Diploma or Equivalent. _*Certifications/Licenses*_ Once an individual is hired into or awarded a Utility Service Crew Driver position, he or she must take and pass the appropriate state certification examination for Class E Water Distribution License within 24 months, and apply for certification within 6 months of achieving the minimum experience requirement for certification, if he or she had not already met the minimum experience requirement upon passing the certification test. _*Work Environment*_ * Must be adaptable to variations in topography and weather conditions. * Must be able to lift and maneuver equipment and materials of varying weights up to 100 lbs. _ *Other*_ * Position may be subject to mandatory off hours call-out and overtime. * Required to possess and maintain a drivers license valid in the state of their residence. * Will be required to complete and maintain forms needed for a driver qualification file. * Will be required to obtain a DOT medical card. _ *Competencies*_ Champions safety Customer obsessed Cultivates innovation Nimble learning Drives Results Collaborates * Join American Water...We Keep Life Flowing*™ * American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants* *based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.*