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Service & Internet Sales Consultant - Automotive

Summary

**Title:** Service & Internet Sales Consultant - Automotive

**ID:** 954

Description

Now Hiring: Service & Internet Sales Consultant

Hoselton Nissan | East Rochester, NY

Do you have a passion for connecting with people and the drive to generate sales?

We’re looking for someone who’s ready to take on a proactive, opportunity-driven role within our team at** **Hoselton Nissan.

This is not a traditional floor sales position — the focus here is on uncovering and creating new vehicle sales opportunities through our service department, digital leads, and internal prospecting tools. If you're motivated by building relationships, growing sales, and helping customers discover their next vehicle, we want to talk to you.

Position Summary:

As a **Service & Internet Sales Consultant** , your mission is to drive new vehicle sales by:

+ Engaging with current service customers to identify upgrade or replacement opportunities.

+ Responding to and nurturing internet leads from Nissan, manifest lists, and other digital channels.

+ Utilizing internal tools like Revenue Radar and Buy@Home to proactively identify and pursue sales prospects.

+ Providing a seamless, professional experience for customers — both in-store and online.

This is a **fast-paced** , customer-focused role that combines sales, relationship building, and lead management. **Key Responsibilities:**

Sales Opportunity Generation (Main Focus)

+ Mine the service drive daily for sales opportunities by engaging with customers in for maintenance or repairs.

+ Present upgrade options, equity opportunities, and trade-in evaluations with confidence and clarity.

+ Educate service customers about current Nissan programs, incentives, and vehicle features.

Internet Lead Management & Prospecting

+ Promptly respond to Nissan leads, Buy@Home leads, and other online inquiries.

+ Work manifest lists and internal CRM data to re-engage previous customers and leads.

+ Use Revenue Radar and other dealership tools to identify high-probability buyers.

Customer Communication & Appointment Setting

+ Reach out via phone, text, and email to engage leads and set appointments.

+ Serve as a knowledgeable resource for customers considering trading in or upgrading their vehicle.

+ Maintain accurate, up-to-date notes and follow-ups in the CRM.

Inventory & Trade Evaluation Support

+ Assist with trade-in appraisals and vehicle evaluations to support sales opportunities.

+ Collaborate with management on vehicle availability, current programs, and customer solutions.

What We're Looking For:

+ Previous experience in automotive sales, customer service, or lead management is a plus — but we will train the right individual.

+ Strong communication and follow-up skills.

+ Professional, self-motivated, and proactive approach to sales.

+ Comfortable using CRM systems and digital tools.

+ Team player who can also work independently.

+ Valid driver’s license and clean driving record.

Why Work at Hoselton Nissan?

+ Competitive pay plan with commission-based incentives

+ Health, dental, and vision insurance with low weekly costs

+ $500 employer-sponsored FSA benefit card

+ 401(k) with employer match and profit sharing

+ Paid time off and employee discounts

+ Ongoing training and professional development

+ A positive, team-oriented culture — we’ve been family-owned since 1920!

+ _Check out our team in action:_ Welcome to Our Family Video

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. _Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

+ Stand, walk, sit

+ Use hands to handle the phone, computer mouse and keyboard, etc.

+ Bend, stretch, and reach with arms and legs

+ Climb, balance, stoop, kneel, crouch

+ Talk, hear and smell

+ Lift and move up to 20 pounds

+ Vision requirements include closeness, distance, peripheral, depth perception and the ability to focus

+ Use physical and manual dexterity

+ Ability to sit for a long period of time in an office chair

+ Use computers and office equipment as part of their daily functions

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. _Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._

May be exposed to moderate noise (i.e., office machines, computer printers and light traffic)

WORK SCHEDULE

Full time employees are regularly scheduled for 40 hours within the confines of our operating hours. Overtime as needed and approved by the manager. All employees are required to take meal breaks in accordance with New York state law.

_Hoselton Auto Mall is an equal opportunity employer._