"Alerted.org

Specialist, Veterans Affairs - School Certifying Official

• Georgia (https://ga.referrals.selectminds.com/jobs/71365/other-jobs-matching/location-only)

•

Administrative & Operations Support (https://ga.referrals.selectminds.com/landingpages/administrative-operations-support-opportunities-at-team-georgia-16)

•

Southern Crescent Technical College - SCTC

•   

Aug 19, 2025 Post Date

Apply for Job Share this Job Sign Up for Job Alerts

MULTIPLE CAMPUS LOCATIONS

INTERESTED CANDIDATES MUST APPLY AT: https://www.easyhrweb.com/JC\_SouthernCrescent

MINIMUM QUALIFICATIONS:

Associate’s degree *and* Three (3) years of related work experience

Note: Experience may substitute for the degree on a year-for-year basis

PREFERRED QUALIFICATIONS:

Bachelor’s Degree and Prior Experience as a School Certifying Official

Three (3) years of experience in higher education, financial aid, student services, or a military-related support role. Familiarity with VA education benefits and regulations, or willingness to learn and complete required SCO training. Proficient in Microsoft Office and systems such as VA Enrollment Manager, Banner, or other SIS platforms

RESPONSIBILITIES:

Serve as the institution’s primary School Certifying Official (SCO), responsible for certifying enrollment and academic progress for students receiving VA education benefits (Chapters 33, 31, 35, 30, and 1606)

Process certifications, amendments, and terminations using the VA’s Enrollment Manager system in a timely and accurate manner

Monitor student eligibility, enrollment status, academic standing, and mitigating circumstances to ensure continued compliance with VA regulations

Maintain and securely manage student VA records, files, and documentation in accordance with federal and institutional guidelines

Respond to student inquiries regarding VA benefits, including eligibility, certification status, payment timelines, and academic progress requirements

Collaborate with internal departments such as the Registrar, Student Accounts, Admissions and Academic Advising, to coordinate enrollment, billing, and satisfactory academic progress verification

Educate students on the process to apply for benefits and guide them through required institutional forms such as the Veteran Information Form, Statement of Understanding, and Enrollment Certification Request each semester

Assist with the preparation for and response to compliance surveys, audits, and reviews conducted by the VA, State Approving Agency (SAA), and institutional auditors

Maintain current knowledge of VA and SAA policies by participating in required training, conferences, and webinars

Assist with planning and delivering outreach, orientation, and recognition events for veteran and military-affiliated students

Recommend process improvements and contribute to developing a veteran-friendly campus culture

Manage the Veteran Center

Perform other duties as assigned by the Financial Aid Leadership Team

COMPETENCIES:

Understands VA education benefit regulations and ensures accurate, timely certification

Maintains data integrity and follows FERPA and institutional policies

Provides clear, respectful, and student-friendly service

Communicates complex processes effectively in both written and verbal formats

Manages multiple tasks, deadlines, and records efficiently

Stays organized and audit-ready in a high-detail environment

Works effectively across departments to support students and ensure compliance

Open to feedback and contributes to process improvement

Uses VA Enrollment Manager, student information systems, and standard office software proficiently

Adapts to evolving tools and platforms

Understands and respects the unique needs of military-connected students

Maintains confidentiality and professionalism in all interactions

Strong customer service and conflict-resolution skills

SALARY/BENEFITS: Salary commensurate with education and work experience. Benefits include paid state holidays, paid annual and sick leave, and the State of Georgia Flexible Benefits Program.

SPECIAL NOTES:

While faculty members will be assigned a home campus, some travel between campuses may be required. It shall be a condition of employment to submit to a background investigation. Offers of employment shall be conditional pending the result of the background investigation

Federal Law requires ID and eligibility verification prior to employment.

All male U.S. citizens, and male aliens living in the U.S., who are ages 18 through 25, are required to register for the military draft and must present proof of Selective Service Registration upon employment.

Applicants who need special assistance may request assistance by phoning (770)229-3454.

Position contingent upon receiving sufficient funding.

Applicants scheduled for interviews will be notified of the status of the position.

** The Technical College System of Georgia and its constituent Technical Colleges do not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, disabled veteran, veteran of the Vietnam Era, spouse of military member, or citizenship status (except in those special circumstances permitted or mandated by law). This nondiscrimination policy encompasses the operation of all technical college-administered programs, programs financed by the federal government including any Workforce Innovation and Opportunity Act (WIOA) Title I financed programs, educational programs and activities, including admissions, scholarships and loans, student life, and athletics. It also encompasses the recruitment and employment of personnel and contracting for goods and services.

Completion of a high school diploma or the equivalent. Six months of experience in performing administrative support functions in an office setting.

Additional Information

+ Agency Logo:

+ Requisition ID: ADM0IQW

+ Number of Openings: 1

+ Shift: Day Job