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HEALTH PROFESSIONAL IV

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HEALTH PROFESSIONAL IV

Salary

$71,376.00 - $99,924.00 Annually

Location

Statewide, CO

Job Type

Full Time

Job Number

IIB-03645 8/26/2025

Department

Colorado Department of Human Services

Division

OBH (Office of Behavioral Health)

Opening Date

08/26/2025

Closing Date

9/9/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

1600 West 24th Street, Pueblo, CO 81003

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

[email protected]

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

This position is open to current Colorado residents only

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CDHSCareers

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details!

Summary of the work unit:

Located within the Colorado Department of Human Services, the Office of Civil and Forensic Mental Health (OCFMH) is responsible for policy development, service provision and coordination, program monitoring and evaluation, and administrative oversight for the public behavioral health system. OCFMH funds, supports and monitors numerous mental health and substance abuse community programs and providers. OCFMH operates the Colorado Mental Health Hospitals at Fort Logan and Pueblo. Mental Health Transitional living Homes , and the Forensic Services Division. OCFMH executes the States’ federal responsibilities as the State Mental Health Authority and State Substance Abuse Authority for the purposes of administering federal mental health and substance abuse block grant funds.

The Forensic Services Division is responsible for six departments including Forensic Community Based Services (FCBS), Jail Based Evaluation and Restoration (JBR), Outpatient Restoration (OPR), the Forensic Support Team (FST), the Court Services Department, and the Operations Department. The Court Services Department employs forensically practicing psychologists to provide evaluative services statewide, with staff in Pueblo, Denver, and other locations. Evaluators complete all court ordered forensic evaluations for defendants in criminal cases as so ordered by the court. These evaluations are performed in the jail, in the community, at CMHHIP, or at CMHHIFL and are performed by psychologists and psychiatrists, as mandated in the Colorado Statute, 16-8.5.

Our teams work within various settings including community agencies, jails, courts, and hospitals. The locations can include locked units and secure facilities and our clients may at times be unpredictable due to their mental health needs. Our team is required to make critical decisions in dynamic and fast-paced environments in order to ensure a high level of accountability for patient care. Our staff are required to maintain updated skills, knowledge, abilities, and competencies necessary to the position through continuing education, clinical supervision, literature review, and discipline and team development. This position may be required to travel throughout Colorado to meet the needs of the department.

Description of Job

Summary of the position:

This position is the centralized specialist responsible for all applicable financial and medical benefits (e.g., Medicaid, Medicare, Social Security Insurance (SSI), Social Security and Disability Insurance (SSDI), Veterans Administration (VA), etc.) are applied for, secured, and maintained for all FCBS clients in need of such resources. This position serves as the liaison between CMHHIFL, CMHHIP, staff, and community stakeholders regarding benefit acquisition and retention needs of our clients. This position requires specialized knowledge regarding the benefits application process and system in order to independently secure benefits in a timely manner, which includes acquisition forms, submissions processes, and subsequent collaboration with our medical records department, and ability to navigate an electronic health record (EHR).

This position engages in problem solving and critical thinking to ensure submissions are completed. Patients in need of such resources will be identified and this position communicates the status of such applications on a regular basis. It is expected this position develops working relationships across treatment teams and with various community stakeholders. This position works closely with treatment teams, social workers, patients, community benefits agencies, and requires skilled interpersonal communication. This position is responsible for educating and collaborating regarding benefits and proactively identifying and resolving potential barriers.

This position requires case coordination skills, identification and development of process and procedure, applying critical thinking and analytical skills, and communicating effectively with others. This includes determining how to create and coordinate tracking processes to ensure timely approval of patient benefits and ongoing cross departmental training. Lastly, this position analyzes problematic cases by anticipating barriers, assessing each barrier, and reaching conclusions that may result in new internal processes, systems, or education. The position operates independently in performing the full range of professional tasks as related to procuring patient benefits and interfacing with hospital staff, benefit agencies, residential facilities, and other community based resources.

Job Duties:

Client Benefit/Care Coordination:

+ Responsible for client in-reach with our hospitals when individuals adjudicated not guilty by reason of insanity have been identified as eligible and are preparing for release. In-reach includes information gathering, needs assessment, meeting attendance, and coordination of all required documentation associated with benefits acquisition to support client’s successful community integration

+ Serves as a subject matter expert on behalf of the FCBS team as it pertains to community-based benefits and financial assistance needs, as well as a liaison for our case management staff

+ Receives and tracks all referrals to FCBS from the inpatient teams

+ Oversees the maintenance of financial needs and benefits for those living in the community via stakeholder engagement, attendance in treatment team meetings, and avoidance of any lapses. In order to do so effectively, this position must also be familiar with stakeholder policies and processes as it pertains to patient funds and use of money

Benefits Submission and Tracking

+ Follows up on all submitted paperwork in a timely fashion, reviews documents for potential errors, and delivers and tracks applications through completion

+ Creates and utilize a tracking database system to ensure accurate and timely information is stored and communicated in a Health Insurance Portability and Accountability Act (HIPAA) compliant manner

+ Identifies, tracks, and compiles any additional requests received related to benefits application and acquisition (i.e., submitting additional documents, scheduling phone call assessments, regularly scheduled follow-up calls with various agencies, etc.). Tracking shall include receipt of referral, identification of benefit needs, completion and submission of all required documentation, final determination for each submission, and maintenance of any ongoing paperwork requirements to maintain all benefits. etc

+ Proactively identify barriers, formulate solutions, and effectively implement those solutions. Use of this database and ongoing conversations with external stakeholders will inform potential barriers, identify changes to the system, and this position will then develop plans to address such issues and improve processes

+ Responsible for knowing all legislative changes and attending any necessary training to effectively do the job

Budget, Special Programs, and Agency Liaison:

+ Responsible for the oversight of patient stipends, Rocky Mountain Human Services (RMHS) Momentum funding, and any other supplemental funding programs the department is able to access. This includes but is not limited to any contracted service providers and associated invoicing

+ Ensures there are strong tracking mechanisms in place to monitor all spending on behalf of the department and timely payment of all services

+ Develops tracking mechanisms to monitor and assess use of funds, identify trends, identify requests, and ensure the fidelity of the use of such program funds

+ Serves as the primary lead in developing/informing policy and processes associated with any FCBS related oversight of patient funds. This may include laws associated with representative payees, accessing patient accounts, tracking and monitoring any ledgers/use of funds, etc

+ Serves as the primary liaison for all benefits related agencies and may be required to hold regular meetings, staffings, and/or training with such agencies

Supervision and Training

+ Responsible for the supervision of IIB 03857, which shall include ensuring all established practices and policies are adhered to in full and the individual maintains a strong working knowledge to remain successful in the position. This includes administrative supervision, professional development, performance evaluations and plans, corrective and disciplinary actions, monitoring staff assignments and quota, position descriptions, recruitment, retention, interviewing, onboarding, training, and ensuring division-wide required training has been completed

+ Responsible for department specific audits and assists in the establishment and adherence to quality assurance standards, processes, and documentation. The incumbent must communicate goals, objectives, and division/department announcements through the most effective means (e.g., staff meetings, email, individual interactions, etc.), review productivity numbers, set expectations, and administer performance improvement plans as needed

+ Develops and conduct training sessions for both internal and external stakeholders pertaining to FCBS, benefits, and patient fund related information.

Client Engagement:

+ Leads client skill building groups/sessions in order to assist with enhancing their use of finances, budgeting, understanding their benefits, budget development, and money management

Other Duties as Assigned:

+ Any other duties that may arise that may need to be completed that are not covered in the above duty statements

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:

Experience Only:

Seven (7) yearsof relevant experience in an occupation related to the work assigned

to this position

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned to this position equal to seven (7) years

Preferred Qualifications:

+ Experience with SSI, SSDI, Medicaid/Medicare and other such benefits

+ Experience in establishing workflows and tracking management systems

+ Experience working with external stakeholders

+ Previous State experience

Conditions of Employment:

+ Full Background Check

+ 2-step TB (tuberculosis) screening

+ Other vaccinations as required by the State of Colorado.

+ Prior experience working with adolescents.

+ Former State employees who were disciplinarily terminated or resigned in lieu of termination must:

+ Disclose that information on the application.

+ Provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position.

+ Provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS

Appeal Rights:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

The Assessment Process

For additional recruiting questions, please contact: [email protected]

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

+ Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

+ Medical and dental health plans

+ Employer supplemented Health Savings Account

+ Paid life insurance

+ Short- and long-term disability coverage

+ 11 paid holidays per year plus vacation and sick leave

+ BenefitHub state employee discount program

+ Employee Wellness program MotivateMe

+ Excellent work-life programs, such as flexible schedules, training and more

+ Remote work arrangements for eligible positions

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~

Toll Free Applicant Technical Support (https://cdhs.colorado.gov/information-for-job-applicants#technical-support)

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

If you are a current or previous State of Colorado employee, please provide your EID (employee identification number will start with 99....), if not applicable type N/A.

02

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

03

If you are a former or current state employee, please identify what state agency you work(ed) with and how many years of relevant state service you have related to the position you are applying for. (Ensure this is listed on your application under work experience.

04

The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

+ The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

+ I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

05

Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

+ Yes

+ No

06

Please describe in detail your previous work with benefits acquisition and renewal.

07

Please describe your experience and comfort level working within inpatient psychiatric units and with psychiatric patients.

Required Question

Employer

State of Colorado

Address

See the full announcement by clicking

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Website

https://careers.colorado.gov/

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