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DESCRIPTION

Are you a dynamic professional with a passion for driving sales and market share growth? Join our team as a Customer Manager and take charge of managing our principals' business within designated customer accounts.

RESPONSIBILITIES

Here’s what you’ll be doing:

+ **Achieve Sales Goals** : Deliver principals’ objectives, including volume and sales fundamentals such as merchandising, assortment, pricing, and shelving goals at the assigned customers, all at the lowest cost.

+ **Strategic Planning** : Develop a comprehensive Customer Business Plan that aligns with the principals’ business priorities and drives long-term success.

+ **Client Engagement** : Personally call on all decision-makers at the customer to present and sell business plans, programs, and concepts that enhance business results.

+ **Cost Management** : Achieve results at the lowest possible selling cost while maximizing company revenue through brokerage, commissions, bonuses, contest earnings, and more. Oversee all manufacturers’ expenditures at the customer.

+ **In-Store Presence** : Ensure a competitively superior in-store presence in the assigned stores by calling on headquarters, supervisors, and other customer operations personnel for both direct and indirect customers.

+ **Trade Marketing** : Manage manufacturers’ trade marketing funds, process direct shipments via the Sales Support Coordinator, and leverage data to sell concepts to the customer.

+ **Budget Adherence** : Operate within the designated budget, ensuring efficient use of resources.

+ **Proactive Communication** : Maintain open lines of communication with key principals to ensure alignment and collaboration.

+ **Retail Initiatives** : Collaborate with Retail Sales Managers on major retail initiatives, including new product introductions, selling drives, and contests.

+ **Market Knowledge** : Utilize your knowledge of the customer, market, and principal to involve marketing, technology, and administrative resources in achieving objectives.

+ **Timely Information Sharing** : Provide timely information on selling priorities to Retail Sales Managers, supervisors, and shared resources in marketing, technology, and administration.

+ **Team Collaboration** : Share information and customer/principal insights with team members to build organizational capacity and drive collective success.

+ **Technology Utilization** : Utilize computer systems and technology to achieve the objectives of the Customer Business Plan and continuously develop and maintain skill levels to support the use of Acosta communication systems.

+ **Feedback and Improvement** : Provide feedback to the Team Leader and/or General Manager on ways to build organizational capacity and improve business operations.

+ **Special Projects** : Complete special projects as requested, contributing to the overall success of the team.

QUALIFICATIONS

Minimum Education and Work Experience:

+ Bachelor’s degree or equivalent work experience in industry name required.

+ Minimum of six months of relevant experience in retail (CPG industry), marketing, space management, and/or resets. Sales administration or finance experience preferred.

Knowledge, Skills, and Abilities:

+ Expertise in Microsoft software: PowerPoint, Excel, Word, and Outlook, as well as a thorough knowledge of web-based applications.

+ Must have excellent presentation skills.

+ Must be able to handle multiple projects simultaneously.

Physical Requirements:

+ Seeing

+ Color Perception

+ Lifting (50 – lbs.)

+ Ability to Travel

+ Listening

+ Pushing/Pulling

+ Carrying (20 – lbs)

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ABOUT US

Acosta, and its subsidiaries, is an Equal Opportunity Employer

**Job Category:** Wholesale

**Position Type:** Full time

**Business Unit:** Acosta US Sales

**Salary Range:** $52,200.00 - $65,200.00

**Company:** Acosta Employee Holdco LLC

**Req ID:** 9873