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Employment Type:

Full time

Shift:

Day Shift

Description:

At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:

• MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center

• MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation

• MercyOne Oelwein Medical Center, Community Level IV Trauma Designation

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa. MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.

Join the MercyOne Family! We are looking to hire a **Clinic Receptionist.**

As a **Clinic Receptionist** at MercyOne, you will act as a receptionist, greeting patients and visitors. Interviews and registers with new and established patients. Schedules patients for appointments in the computer system. Performs all point of service collection activities which include co[1]pays, ROA's, self-pay, high risk accounts, and balancing of cash drawers. Incorporates customer service standards when interacting with the colleagues and/or consumers. Conducts insurance verification utilitzing Real time eligibility. Acts as a collaborating member of the Medical Group. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision, values, and culture of MercyOne.

Hours/Schedule:

+ 32 hours a week/64 hours biweekly (0.8 FTE).

+ 8:00am - 8:00pm Monday through Friday, 10:00am - 6:00pm for Saturday/Sunday for Waterloo location.

+ 10:00am - 6:00pm Monday through Sunday for Cedar Falls location.

+ May be required to float between locations (Waterloo and Cedar Falls) as necessary.

General Requirements:

+ Greet patients and visitors

+ Interviews patients to verify information and enter data into the computer system.

+ Conducts Insurance verifications, scans insurance cards and enters/updates computer system

+ Schedule appointments for patients

+ Collects payment of co pay, balance due, etc.

+ Updates database consistently

Education:

+ High School Degree or GED required.

+ Completion of Medical Secretary program preferred.

+ One year of experience in a clinic setting is preferred.

+ Requires the ability to read, write and understand the English language, and communicate effectively with consumers and colleagues while performing their job duties.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers (https://www.mercyone.org/careers/) to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran