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Management Analyst

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Management Analyst

Salary

$66,703.00 - $103,398.00 Annually

Location

Durham, NC

Job Type

Full time with benefits

Remote Employment

Flexible/Hybrid

Job Number

25-05594

Department

City Manager

Opening Date

08/27/2025

Closing Date

9/10/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Position Description

Hiring Range: $66,703.00 - $80,043.60

Hours: Generally 8:30 - 5:00 M–F; some remote work allowed

Our highly motivated, service-oriented staff provides strategic, innovative leadership and daily management of City operations. Ours is a dynamic, fast-paced environment in which staff regularly engage with department directors, employees across the organization, and the public to ensure our community is well-served. We foster a culture of service and encourage professional development and growth for staff. If challenging, meaningful work excites you, join our team in the City Manager’s Office!

The Management Analyst provides analytical and operational support to advance the City’s priority initiatives and cross-departmental efforts. This position plays a key role in implementing projects, conducting research, preparing high-quality written materials, and facilitating cross-departmental collaboration. Ideal candidates will bring strong organizational, communication, and analytical skills, with the ability to manage multiple priorities and build relationships across departments. Decision-making involves translating strategic direction into actionable workflows by recommending work goals, selecting approaches to address operational issues, and assisting with the implementation of management objectives. This is an excellent opportunity for a motivated professional to grow their impact in local government, contribute to high-priority initiatives, and be part of a fast-paced, mission-driven environment that values innovation, equity, and continuous improvement.

All applicants are strongly encouraged to include a resume and cover letter, these can be attached during the application process

Duties/Responsibilities

+ Facilitate cross-departmental collaboration for high priority special projects.

+ Support the Assistant to the City Manager by coordinating and tracking city-wide projects and tasks, ensuring timelines and deliverables are met.

+ Conduct program evaluation through benchmarking, policy research, and internal data collection to inform performance improvements and strategic planning.

+ Prepare and format written reports, memos, and visual summaries based on direction from the Assistant to the City Manager.

+ Develop, prepare, and administer budgets including monitoring expenditures, researching and analyzing financial and related data, preparing cost estimates, and making budget recommendations.

+ Track grant opportunities and support/coordinate departments applying for grant opportunities.

+ Prepare Council agenda items, presentations, and internal communications by conducting research and developing background materials.

+ Provide occasional support in responding to community or interdepartmental requests on behalf of the City Manager’s Office.

+ May assist with supervising interns, as assigned.

Minimum Qualifications & Experience

+ Bachelor’s degree in business or public administration or directly related field

+ Two years of experience in a role involving research, analysis, project management, budgeting, or policy/program support.

Additional Preferred Skills

+ Experience with qualitative and quantitative research

+ Master’s degree in public administration, public policy, or field directly related to assignment

+ Project management skills

+ Budget management

+ Critical thinking

+ Excellent written and oral communication skills

Benefits – General Full-Time Employees

+ 12-13 paid holidays per year

+ 13 standard work days of vacation per year

+ 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement

+ 2 weeks paid military leave per year

+ Medical, dental, vision, and supplemental life insurance plans

+ State and City retirement plans

+ Short and long term disability plans

+ Paid temporary disability leave for specified conditions

+ City contribution of 13.6% into the N.C. State Retirement System

+ Paid funeral leave

+ Employee Assistance Program - personal and family counseling

+ Paid life insurance equal to annual salary

+ 48 hours for volunteer work each year*

+ 4 hours parental leave each year

+ Workman's Compensation Insurance

+ 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

+ 401(k) retirement plan (5.0% of salary)

+ State retirement plan effective first day of the month following date of hire

+ Health insurance effective first day of the month following date of hire

+ Dental and life insurance, after one year of service

+ Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01

Where did you first hear about this opportunity?

+ City of Durham Website

+ Walk in

+ Job fair

+ Employee referral

+ Professional organization ***Please list the organization in "other" box below***

+ Internet posting ***Please list the specific web site in the "other" box below***

+ Craig's List

+ Facebook

+ LinkedIn

+ GlassDoor

+ governmentjobs.com

+ Monster.com

+ Indeed.com

+ Employment Security Commission

+ Magazine/Newspaper

+ Other

02

If you listed "other" above please give specific web site, organization, or publication.

03

Please select your highest level of COMPLETED education.

+ Less than a High School Diploma or Equivalent (GED, HiSET, TASC)

+ High School Diploma or Equivalent (GED, HiSET, TASC)

+ Associates Degree

+ Bachelor's Degree

+ Master's Degree

+ Doctoral Degree (PhD, Juris Doctorate)

04

Do you have at least a Bachelor’s degree in public administration, public policy, business administration or a directly related field?

+ Yes

+ No

05

How many years of experience do you have in a role involving research, analysis, project management, budgeting, or policy/program support?

+ No related experience

+ Less than 1 year of related experience

+ 1 year but less than 2 years of related experience

+ 2 years but less than 6 years of related experience

+ 6 or more years of related experience

06

What level of experience do you have with preparing cost estimates? Please select the option that best matches your experience.

+ No experience

+ Limited exposure (assisted with estimates, but not lead responsibility)

+ Moderate experience (independently prepared estimates for small projects/programs)

+ Extensive experience (regularly responsible for preparing estimates for large/complex projects or budgets)

07

What level of experience do you have with monitoring expenditures? Please select the option that best matches your experience.

+ No experience

+ Limited exposure (reviewed expenditures but not responsible for tracking)

+ Moderate experience (tracked and monitored expenditures for a program or project)

+ Extensive experience (oversaw expenditure monitoring across multiple programs, divisions, or departments)

08

Please describe the specific tools, methods, or processes you use to manage timelines, deliverables, and communication across multiple teams. If no experience in this area, please put N/A

09

Draft a 2–3 sentence summary of a complex issue (your choice—policy, budget, or project-related) as if you were writing for City Leadership. If no experience in this area, please put N/A

10

How do you typically approach a benchmarking or policy research assignment? Please outline the steps you would take to ensure findings are reliable and actionable. If no experience in this area, please put N/A

Required Question