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Description

Robert Half Financial Services are currently recruiting for a Client Service Director role for Treasury Services of a global Bank located in downtown Manhattan New York. Our client requires 12+ years Client Services, Relationship Management or Prime Services experience within a global Bank, with knowledge of Treasury Services or Treasury Operations. The clients are large financial institutions, and this role assists with escalated queries and partner with the senior sales directors. The role is 4 days per week in the downtown Manhattan office.

Responsibilities

+ Provide support for Escalations, Client Due Diligence, etc. reporting to Global Head, and Liaising w/Service Directors, Segment Heads, key stakeholders, etc.

+ Represent Global Client Service, leading Incidents, driving Client Engagement, Communication, etc.

+ Ensuring appropriate oversight & governance of our Risk & Control Framework

+ Strategize with key stakeholders to drive an intentional, ongoing transformation agenda (tactical & strategic)

+ Enhance & maintain robust, healthy partnerships with key stakeholders (internally & externally)

+ Oversee Team Governance & Structure: recruiting, retention, improve & maintain Voice of the Employee and Voice of the Client survey results, etc.

+ Lead with Thought, People/Client driven focus adhering to management policies and guidelines; cultivating Team Culture & Talent; embedding ongoing transformation principles

+ Mentor through ongoing coaching & development; continuing to strengthen your personal development needs

+ Gain & leverage a sound understanding of organizational hierarchy, to drive key strategic business needs (on/offshore)

+ Meet target objectives (performance, behavior, productivity & risk); achieve training journey requirements

Requirements

Qualifications

+ 12+ years Client Services, Relationship Management or Prime Services experience within a global Bank

+ Knowledge of Treasury Services or Treasury Operations

+ Understanding of banking products such as: Domestic/International Clearing methods, Receivables/Payables, Wires, ACH, Checks, Lockbox, Faster Payments, etc.

+ Bachelor or Master Degree

The Client Service Director role requires 4 days per week working in the downtown Manhattan office, so please only apply if you are able to travel to this location, have relevant experience for the role and are eligible to work in the United States. The salary is flexible dependent on experience, the range is $200-240k base plus 40+% target bonus. If your profile matches the above criteria, please add me on LinkedIn and email me directly. Trishan Khareghat

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .