"Alerted.org

Position: Communications Specialist

Job Description:

Forward Air is looking for an experienced Communications Specialist who will report to the Chief People Officer to help establish the strategic direction and day-to-day management of integrated internal communications. The Communication Specialist is responsible for providing overall communications support. The ideal candidate will be an engaged, strategic, and visionary professional with 3-5 years of experience working on internal corporate communications, change management, or employee engagement. The ideal candidate is also highly organized and comfortable with multitasking. The individual must be team-oriented, professional, hardworking, creative, flexible, and work well independently.

Core Responsibilities & Duties:

+ Proactively plan and execute integrated, internal communications initiatives

+ Collaborate with department and project liaisons and certain subject matter experts in a timely manner to determine appropriate communications strategies via various channels

+ Develop refine core messaging for the company and its business units

+ Plan, design, and content map communications channels; this may include emails, newsletters, videos, and other items as needed

+ Write, edit, and distribute content for internal communications

+ Maintain a consistent style, tone, and brand voice across various channels

+ Measure and analyze engagement and output performance to recommend adjustments or improvements based on data and employee feedback

+ Proofread and format communications, documents, meeting materials, and other official company documents as needed

+ Assist in the development of presentations and talking points for senior leadership

+ Support the planning and execution of company-wide town halls and department specific all-hands meetings

+ Support employee engagement and corporate events as needed

+ Special projects and other duties as assigned

Qualifications:

+ Bachelor’s degree in Communications, Advertising, Public Relations, Marketing, or related field required

+ 3-5 years of professional experience in a similar role is required

+ Experience leading projects, outcomes, and people is a must

+ Video production and editing experience is a plus

+ Outstanding strategic communications, public relations, organizational, interpersonal, and project management skills

+ Excellence in creative copywriting, editing, proofreading, and publishing content that is relevant to intended audiences

+ Operate with a high degree of strategic thinking, initiative, and dedication to results

+ Exceptional collaboration skills, with strength in defining shared goals and working to build consensus to reach them

+ Ability to manage budgets, timelines, and external vendors

Skills:

+ The ideal candidate will possess a “can do” attitude with a “will do” work ethic

+ Must be proficient in Microsoft Office, including Outlook, Excel, and PowerPoint (or related presentation software)

+ Impeccable writing skills and deep understanding of AP standards

+ Strong organizational skills and attention to detail

+ Proven ability to multitask and work within deadlines in a fast-paced environment

Forward Air is an Equal Opportunity employer.

#LI-KB1 #FWRD3

About Us

Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations – supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete® Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base.

Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry.

Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies (https://www.newsweek.com/americas-most-trustworthy-companies-2022/transport-logistics-packaging) " publication

About the Team