"Alerted.org

NATIONAL LEADERS IN PEDIATRIC CARE

Ranked among the top 10 pediatric hospitals in the nation, Children’s Hospital Los Angeles (CHLA) provides the best care for kids in California.

Here world-class experts in medicine, education and research work together to deliver family-centered care half a million times each year. From primary to complex critical care, more than 350 programs and services are offered, each one specially designed for children.

The CHLA of the future is brighter than can be imagined. Investments in technology, research and innovation will create care that is personal, convenient and empowering. Our scientists will work with clinical experts to take laboratory discoveries and create treatments that are a perfect match for every patient. And together, CHLA team members will turn health care into health transformation.

Join a hospital where the work you do will matter—to you, to your colleagues, and above all, to our patients and families. The work will be challenging, but always rewarding.

It’s Work That Matters.

Overview

Purpose Statement/Position Summary:

The Program Manager oversees the patient and family education program, with responsibility for planning, implementation, and evaluation of the patient/family education courses for patients across the care continuum Leads regular needs assessments to understand changes in patient populations and associated family learning needs and quality/safety trends for home-based care. Serves as a consultant to inpatient, ambulatory, and community settings to ensure continuity of care and programmatic offerings that minimize harm in the home setting and optimize patient outcomes and the patient/family experience. Leads continuous quality improvement initiatives to ensure that educational content is accessible, relevant, and evidence-based and uses a multimodal teaching approach to meet learning needs of a diverse population of patients and families. Tracks, analyzes, and reports program metrics to demonstrate impact and program sustainability.

Minimum Qualifications/Work Experience:

• Required:

• 5+ years’ experience in nursing, with at least 3 years’ experience in pediatrics.

• Strong organizational, data analysis, and project management skills

• Excellent verbal and written communication skills

• Preferred: Experience with patient/family education

Education/Licensure/Certification:

• Required:

• RN prepared at the graduate level in nursing or a related field AND certified in area of specialty

• California RN Licensure

• BLS certification

Pay Scale Information

USD $104,395.00 - USD $178,963.00

CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate’s starting pay will vary based on a number of factors, including, but not limited to education and experience within the job or the industry. The pay scale listed for this position is generally for candidates that meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates that exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. CHLA looks forward to introducing you to our world-class organization where we create hope and build healthier futures.

Children's Hospital Los Angeles (CHLA) is a leader in pediatric and adolescent health both here and across the globe. As a premier Magnet teaching hospital, you’ll find an environment that’s alive with learning, rooted in care and compassion, and home to thought leadership and unwavering support. CHLA is dedicated to creating hope and building healthier futures – for our patients, as well as for you and your career!

CHLA has been affiliated with the Keck School of Medicine of the University of Southern California since 1932.

At Children’s Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. CHLA is an Equal Employment Opportunity employer. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance.

Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process.

Our various experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA.

Patient & Family Education