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The CSC ServiceWorks Story

CSC ServiceWorks is the leading provider of commercial laundry and air-vending solutions across the United States and Canada. With nearly a century of experience and over one million machines in operation, we serve more than 40 million consumers annually through our pay technology platforms, technology-enabled services, and trusted client partnerships.

Our team of 2,300+ professionals supports a wide range of industries, from multi-housing and universities to convenience stores and hospitality, delivering reliable equipment, innovative technology, and responsive service.

At CSC, we’re in the business of making things work, connecting people with technology while empowering communities, clients, and team members to thrive. Our values of trust, respect, and integrity guide everything we do, and our focus on community impact keeps us grounded in purpose-driven innovation.

Overview

**Mgr RDC & Inventory** _Monday - Friday_

As a CSC **Mgr RDC & Inventory** you will provide strategic leadership and operational oversight for the Receiving, Shipping, and Inventory Management functions at a designated Regional Distribution Center (RDC). This role is responsible for driving a culture of LEAN continuous improvement, standardizing operational processes, and optimizing performance through effective use of systems, tools, and technology. The individual will lead cross-functional initiatives and play a key role in ensuring operational efficiency, inventory accuracy, and exceptional service delivery.

Core Responsibilities:

+ Oversee day-to-day operations of the RDC, with full accountability for receiving, shipping, and inventory functions.

+ Lead and develop a high-performing RDC operations team focused on inventory fulfillment, accuracy, and service excellence.

+ Partner with planning and procurement teams to ensure inventory levels meet operational and customer demand.

+ Monitor and maintain inventory accuracy through cycle counts, reconciliations, and resolution of variances (new and used stock).

+ Assign and manage workflow to ensure timely execution of receiving and shipping within established SLAs.

+ Investigate and resolve invoice discrepancies related to purchased inventory; serve as primary contact for Accounts Payable.

+ Manage timely processing of warranty and guarantee submissions for applicable inventory.

+ Oversee the maintenance and compliance of warehouse equipment (e.g., forklifts, pallet jacks) to ensure safe operation.

+ Identify root causes and implement corrective actions for overages, shortages, and damages (OS&D) on inbound and outbound materials.

+ Monitor inventory trends, proactively addressing shortages and delivery challenges.

+ Develop, review, and analyze operational reports to drive performance improvement and inform strategic decision-making.

+ Ensure compliance with federal safety regulations and internal safety standards; enforce safe work practices across all warehouse operations.

+ Perform other strategic and operational duties as assigned.

Leadership & People Management:

+ Recruit, onboard, and retain qualified warehouse operations talent.

+ Set clear team objectives and performance expectations; manage workload distribution and shift scheduling.

+ Foster a culture of accountability, professional development, and continuous learning through coaching and training.

+ Conduct regular performance evaluations and provide constructive feedback.

+ Manage employee relations, including disciplinary actions and terminations, in alignment with company policies.

+ Ensure consistent application and communication of company policies, procedures, and operational standards within the team.

Benefits & Perks

+ Work Life Balance!

+ 75% Employer Contribution to Medical, Dental, and Vision insurance

+ Health Savings Account with Employer Contribution

+ Year-round Work & Paid Training

+ Company Paid Life, Short-term, and Long-term Disability Insurance

+ 401k with generous Company Match

+ Paid Time Off (PTO) & Holiday Pay

+ Flexible Spending & Health Savings Account

+ Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!

+ Education Reimbursement Program

+ Paid employee Referral program

CSC Service Works will comply with local and state laws regarding minimum wages, including requirements specific to cities, counties, and municipalities.

What we’re looking for

Qualifications and Requirements

+ High school diploma or equivalent required; bachelor’s degree strongly preferred.

+ 7–10 years of progressive experience in warehouse operations, logistics, or supply chain management, with at least several years in a leadership capacity.

+ Equivalent combinations of education and relevant experience will be considered.

+ Valid forklift certification (or ability to obtain per local regulations and company policy).

Core Competencies and Skills

+ **Leadership & Team Development:** Proven ability to lead, mentor, and manage diverse teams. Skilled in setting direction, establishing goals, and driving accountability for performance and results.

+ **Supply Chain & Operations Expertise:** In-depth understanding of warehouse functions including receiving, shipping, inventory control, and fulfillment. Familiar with LEAN principles and continuous improvement practices.

+ **Organizational Agility:** Highly organized, goal-oriented, and able to manage through ambiguity. Strong planning and prioritization skills in fast-paced environments.

+ **Communication & Collaboration:** Effective communicator with the ability to engage cross-functionally and build strong working relationships with internal teams, vendors, and customers.

+ **Analytical Thinking:** Ability to interpret and act on operational data, identify trends, and make informed recommendations. Comfortable using KPIs and data tools to monitor and improve performance.

+ **Technology & Adaptability:** Proficient with modern warehouse management systems (WMS), mobile technology (smartphones/tablets), and Microsoft Office. Capable of reading and interpreting technical documents, safety regulations, and process manuals. Willingness to work flexible hours to meet business needs.

Physical Expectations

+ Ability to lift and carry items weighing 35–100 lbs as required.

+ Frequent movement in restrictive spaces, including kneeling, squatting, reaching, and overhead lifting.

+ Regular handling of tools, equipment, and service parts weighing 20–50 lbs.

+ Exposure to varied warehouse and environmental conditions, including temperature fluctuations and physical exertion.

CSC ServiceWorks is proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by law.

CSC ServiceWorks complies with all applicable local, state, and federal wage laws, including minimum wage requirements specific to cities, counties, and municipalities.