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Position Summary:

Lee’s Marketplace is a family-owned grocery chain committed to providing an enjoyable shopping experience for our guests. We pride ourselves on offering high-quality products, exceptional service, and a friendly, welcoming environment. We value our team members and treat them like family, and we strive to make a positive impact in the communities in which we serve. We are excited to be a part of the Vineyard community managing Bella's grocery store.

The Deli Production Clerk supports the deli team by preparing, packaging, and stocking a wide variety of food products, including salads, side dishes, sandwiches, and ready-to-eat meals. This role ensures that all products are made to company standards, labeled accurately, and displayed attractively while following food safety and sanitation guidelines. The Food Production Clerk contributes to a positive guest experience by maintaining quality, freshness, and presentation of deli products.

Primary Position Duties:

Key Duties and Responsibilities:

+ Prepare and portion deli food items such as salads, sandwiches, side dishes, and ready-to-eat meals.

+ Follow recipes, portion control, and product specifications consistently.

+ Properly package, label, and date products for display and sale.

+ Stock and rotate deli cases, ensuring products are fresh and appealing.

+ Monitor product levels and communicate needs for production or restocking.

+ Maintain clean, organized, and sanitary workstations, utensils, and equipment.

+ Follow all food safety, health, and sanitation guidelines.

+ Provide assistance to guests when needed, offering friendly and helpful service.

+ Support deli team members with additional duties as assigned.

Guest Service:

+ Greet and assist guests in a friendly and courteous manner.

+ Provide knowledgeable answers to guest inquiries.

+ Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication with guests and team members.

+ Provides excellent guest service by acknowledging guests promptly and taking their orders accurately. Prepares and processes the guest’s orders promptly and finalizes their purchase in a friendly manner.

+ Displays excellent problems solving skills and prides themselves on finding the best resolution that exemplifies the “Lee’s Way- doing what’s best for our team, our guests, and our company”.

Product Handling:

+ Receiving and storing deli ingredients and supplies properly (cold and dry storage).

+ Washing, cutting, and portioning meats, cheeses, vegetables, and other ingredients.

+ Mixing and preparing deli salads, side dishes, sandwiches, and ready-to-eat meals.

+ Packaging products using wraps, containers, and labeling equipment.

+ Labeling and dating all prepared items according to company and food safety standards.

+ Stocking deli cases with finished products, ensuring freshness and rotation (FIFO).

+ Monitoring product quality and removing outdated or unsellable items.

+ Following proper sanitation practices when handling food, equipment, and utensils.

+ Maintaining separation of raw and ready-to-eat foods to prevent cross-contamination.

Cleanliness and Safety:

+ Maintain a clean and organized work area.

+ Follow all safety and sanitation procedures.

+ Report any safety hazards or equipment issues to management.

+ Adhere to all food safety and sanitation regulations.

+ Contributes towards the cleaning responsibilities in the department as management sees fit.

Cash Handling (if applicable):

+ Operate cash registers and handle transactions accurately.

+ Follow store policies on returns, exchanges, and refunds.

+ Ensure the security of cash and other financial transactions.

Team Collaboration:

+ Work cooperatively with team members to achieve store goals.

+ Encourage all team members to reach the highest level of teamwork and guest service at all times. Communicate and support the Lee’s MarketPlace Mission statement and Core Values

+ Participate in team meetings and training sessions.

+ Assist other departments as needed.

+ Work in a fast-paced, sometimes crowded, production environment with tact and patience.

+ Work with team to ensure products are sold well before their expiration date.

+ Attends departmental, store, and company meetings as required; contributes to profits and revenues and meets productivity standards.

+ Has knowledge of and complies with all company policies, procedures, programs, and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.

Position Requirements:

Age Requirement:** 18yrs **Food Handlers Permit Required

**Availability:** 6:00am-9:00pm any day Monday-Sunday according to the needs of the store, including weekends and holidays

Physical Requirements:

+ Ability to stand, walk, twist, sit, and bend for extended periods.

+ Ability to lift and carry items weighing up to 50 pounds.

+ Manual dexterity for handling small objects and operating equipment.

+ Repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance.

+ Occasionally stoop, crouch, kneel, or crawl.

+ Prolonged periods standing and walking.

+ Must be able to access and navigate all areas of the store.

+ Must be able to lift up to 50 pounds at times.

+ Lifting may include floor to shoulder and overhead lifting repeatedly.

+ Occasional use and climbing of step stools or ladders are required.

Tools and Machinery:

+ Register system

+ Extensive phone and intercom use

+ Blades, slicers, and knives

+ Fryers, ovens, grills, hot cases and cold cases

+ Temperature controlled rooms

+ Step stools/ladders

+ Trash Compactor

+ Bailer

+ Wheelers

+ Delivery Vehicles (21yrs+)

+ Digital communication and training platforms

+ Any other items fit for position

Education or Skills:

Education and Experience:

+ High school diploma or equivalent (preferred).

+ Previous experience in food service or guest service (preferred).

Skills and Abilities:

+ Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members, and guests.

+ Strong leadership abilities, with experience in training and developing staff.

+ Proven ability to motivate and inspire a team to achieve goals.

+ Strong analytical and decision-making skills to address operational challenges.

+ Ability to implement solutions quickly and effectively.

+ Strong organizational and multitasking abilities to conduct various store operations simultaneously.

+ Ability to learn new technology quickly.

+ Ability to use all kitchen equipment efficiently.

+ Ability to work in a fast-paced environment.

+ Ability to handle customer inquiries and complaints effectively.

+ Strong math skills.

+ Ability to read and follow instructions.

+ Good verbal communication skills.

Benefits:

Compensation:

+ Competitive hourly wage/salary.

+ Paid time and a quarter on Sundays

+ Benefits packages including health insurance, Disability plans, EAP, 401k plans, and Supplemental Insurances.

+ 10% discount, restrictions apply

+ Ace Hardware Discount at Lees Ace Hardware locations

+ Paid Time Off to those who qualify

Work Environment:

+ Friendly and supportive team atmosphere.

+ Opportunities for career advancement and professional development.

+ Safety forward atmosphere

+ Innovative, supportive, and input driven management team.

Lee's Marketplace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

**Note:** This job description is not intended to be all-inclusive. Team members may perform other related duties as negotiated to meet the ongoing needs of the organization.