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EPIC Resolute Professional Billing Analyst

The Epic Resolute Professional Billing (PB) Analyst is responsible for the implementation, configuration, optimization, and ongoing support of Epic's Professional Billing module. This position works closely with clinical, operational, and IT stakeholders to ensure the efficiency and accuracy of billing workflows, charge capture, claims processing, and reimbursement.

Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests, expertise, and talent and helping you achieve your long-term career goals and aspirations. At Union, you’ll experience an inclusive environment in which you are empowered to be your best self every day.

In addition to competitive pay, Union co-workers enjoy:

+ Part-time and Full-time schedules

+ Comprehensive Benefits

+ Paid Time Off starting day one.

+ Tuition reimbursement up to $5,250 each year.

+ Career Paths

+ Success Sharing

+ 403b Retirement Employer Match.

+ Much More!

Be part of an organization that is dedicated to your work-life balance, career, growth, and development. Union Health, U Matter and U Belong.

How can we help? Call us at 812-238-7827 or email us at [email protected]

EPIC Resolute Professional Billing Analyst Details

Essential Job Duties:

+ Collaborate with revenue cycle departments (e.g. Patient Financial Services, HIM, Access, and Coding) to gather business requirements and deliver system solutions.

+ Basic routine configuration under direct guidance and support Epic revenue cycle applications in accordance with operational needs and Epic best practices.

+ Works under close mentorship with senior analysts

+ Assist with system testing, validation, and go-live support.

+ Identify, troubleshoot, and resolve technical issues within the modules, while evaluating their potential impact on integrated applications.

+ Track project milestones, address emerging issues, maintain up-to-date progress documentation, and escalate critical concerns to leadership.

+ Ensures regulatory compliance upon guidance from financial leadership.

+ Participate in upgrades, patching, and ongoing optimization efforts.

+ Support day-to-day resolution of production issues, maintaining documentation in tracking systems while adhering to escalation and change control procedures.

+ Proactively and independently troubleshoot and resolve basic to moderate incidents and requests without direction.

+ Maintain relationships with hospital application vendors to understand current and future features, functionality, and product life cycle.

+ Contribute to the development of training materials, quick reference guides, and workflow documentation. Provide training support when required.

+ Demonstrate working knowledge of clinical workflows to inform system design and troubleshooting.

+ May be required to work long hours during critical problems and on-call rotation at managers discretion.

+ Position may include remote work through manager approval/discretion. Onsite requirements for major events such as workshops, integrated testing, training, and go-live to be determined by the manager.

+ Performs other duties as assigned.

Qualifications:

+ Associate or bachelor’s Degree Computer Sciences/Information Systems/Business major or equivalent experience with 5+ years’ direct experience working with large scale enterprise information systems is required.

+ Certification preferred or willing to obtain certification.

+ One to two years of EMR application support experience preferred.

+ General understanding of revenue cycle operations, including registration, billing, claims processing, and reimbursement workflows.

+ Progressing towards certification is encouraged.

+ Excellent communication and interpersonal skills.

+ Ability to work effectively with cross-functional clinical and technical teams.

+ Adaptability to changing operational and regulatory needs.

+ Possesses a strong sense of ownership and accountability of work activities to ensure they are completed in an accurate, efficient, and timely manner.

+ Resilient under pressure, with the ability to maintain high performance in challenging or time-sensitive situations.

+ Revenue cycle operational background is a plus.

Please note that the salary information provided on the career site for this position opening may not necessarily reflect the accurate compensation associated with the role. We encourage candidates to inquire further and engage in direct communication with Union Health for comprehensive salary details.

As an EOE/AA employer, Union Hospital, Inc. will not discriminate in its employment practices due to an applicant's age, race, color, religion, sex, national origin, protected veteran or disability status.