• Sr. Specialist, Store Services

    Tractor Supply Company (Brentwood, TN)


    Sr. Specialist, Store Services

    Overall Job Summary

    This position will manage select national Store service programs for both TSC and Petsense locations including complex revenue generating programs & services, as well as support additional company initiatives & projects as required.

    Essential Duties and Responsibilities (Min 5%)

    + Manage select revenue generating programs from Operations standpoint; these programs can include but are not limited to Bulk Propane, Trailer Rental, OCC & Pallet Recycling, Power Plus, and Pet Vet Clinics.

    + Development and execution of Store training for all programs within area of responsibility. (5)

    + Responsibility for initiation, development, and execution of cost and efficiency improvements of all vendor programs within job description. (10)

    + Travel with Operational Partners to review programs within area of responsibility regularly. (5)

    + Purchasing of select equipment for all new Store openings that can including Rental Trailers. (5)

    + Manage aspects of national service and revenue vendor programs performance by monitoring KPIs, contract compliance, service quality and take corrective actions as necessary.

    + Leverage advanced Artificial Intelligence and technology solutions to drive insights, optimize processes, and support strategic initiatives.

    + Manage contract negotiations in partnership with Procurement Team with service vendors (revenue and expense generating), including taking measures to ensure TSC acquires the best value from each vendor through the RFP/RFI process. (5)

    + Implement and support new revenue and service generating programs as well as special project initiatives (which includes ESG) based on field and customer needs. (10)

    + P&L responsibility of all managed vendor programs. (5)

    + Management and execution of additional special projects and initiatives to support the business as assigned. (5)

    Required Qualifications

    _Experience:_ 4+ years’ experience in operations, project management and contract management. Retail experience preferred.

     

    _Education:_ Bachelor’s degree preferred. Any suitable combination of education/experience will be considered.

     

    _Professional Certifications_ : None

    Preferred knowledge, skills or abilities

    + Ability and proficiency in Microsoft Office software

    + Demonstrate strong leadership, negotiations, communication, problem solving, and interpersonal skills

    + Ability to self-motivate, work with a sense of urgency, and to prioritize tasks

    + Display a detail-oriented approach to work

    + Ability to positively handle conflict

    Working Conditions

    + Normal office working conditions

    + Occasional travel required

    Physical Requirements

    + Lifting up to 20 pounds

    + Sitting

    + Standing (not walking)

    + Walking

    + Driving a vehicle

    + Kneeling/Stooping/Bending

    + Reaching overhead

     

    Disclaimer

     

    _This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._

     

    Company Info

     

    At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.

     

    Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for eligible Team Members. While all Team Members have access to a broad range of rewards, eligibility and specific offerings may vary depending on the role, individual plan requirements and eligibility criteria.

     

    ALREADY A TEAM MEMBER?

     

    You must apply or refer a friend through our internal portal

     

    Click here (https://performancemanager4.successfactors.com/sf/home?company=tractorsup)

    CONNECTION

    Our Mission and Values are more than just words on the wall - they’re the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It’s not just what we do that sets us apart, but how we do it.

     

    Learn More

    EMPOWERMENT

    We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!

     

    Learn More

    OPPORTUNITY

    A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

     

    Learn More

    Join Our Talent Community

    **Nearest Major Market:** Nashville