"Alerted.org

TN Program Manager

Job Details

Job Location

Jackson, Tennessee - Jackson, TN

Position Type

Full Time

Education Level

4 Year Degree

Salary Range

$48000.00 Salary/year

Job Shift

Multiple

Job Category

Management

Description

Job Summary:

Facilitates the development of individual program plans which comply with applicable funding

requirements and the philosophy of SJCS. Creates and implements appropriate monitoring systems necessary to ensure compliance with all local, state and federal regulations. Provides training and technical assistance to staff in all areas of program plan implementation.

Essential Functions:

1. Develop the SJCS portion of the Individual Support Plans (ISP) and all of the accompanying documentation for all individuals in the assigned employment or day program, ensuring that plan elements for which SJCS is responsible are person centered and properly represent the wishes of the individual for whom the plan is being developed. Meet with individuals and persons who are significant in their lives to obtain background information for annual ISP meetings. Participate in and conduct annual and other assessment processes to include pre-meetings and other relevant activities.

2. Responsible for providing direct training to Support Specialists on all elements of the ISP to ensure competency of staff in implementing support instructions and documentation requirements of ISP goals. Make routine staff observations to ensure training effectiveness and compliance. Ensure full involvement of Support Specialists who work directly with the individual for whom plans are being developed or modified. Work with Program Director to identify Support Specialists to attend meetings.

3. Ensure up to date maintenance of individual records and develop quarterly progress notes to include progress on outcomes and identify supports needed.

4. Observe all individuals served at least quarterly. Conduct quality assurance activities to include review of documentation. Report to Program Director gaps in documentation and in service delivery. Ensure all documentation is completed in an accurate and appropriate manner. Ensure that all documentation for billing is complete and stored securely for easy retrieval.

5. Monitor behavior management plan implementation and effectiveness. Provide direct training on plans as directed by Program Director.

6. Performs other job related duties as assigned.

Secondary Functions:

1. Act as liaison with families, schools, and outside agencies as needed; serves as liaison for program issues involving self-advocacy.

2. Provide individuals, families, and staff with case management support and resource information as needed to include linkages to counseling, recreation, respite and other needed ancillary services.

3. Participate in referral, admission and discharge process. Write intake plans and discharge summaries.

4. Participate in the development of annual program goals and objectives;

5. Attend and participate in all relevant agency events, workshops, training and meetings;

6. Provide coverage when there is a staffing need; and

7. Perform other job related duties as assigned.

Qualifications

Required Knowledge, Skills, and Abilities:

1. Ability to gain thorough knowledge of St. Johns Community Services policies and procedures;

2. Ability to act as a representative of St. Johns Community Services to the public;

3. Thorough knowledge of program practices and procedures;

4. Ability to maintain effective working relationships with associates, representatives from other agencies, and the general public

5. Ability to effectively communicate with individuals from diverse backgrounds;

6. Ability to effectively supervise, train, evaluate and communicate with program staff;

7. Ability to research, prepare, review and maintain reports and documents;

8. Ability to work independently with minimal supervision;

9. Ability to use sound judgment when making decisions;

10. Ability to pass a criminal background check; and

11. Skilled in the operation of relevant computer systems, including hardware and software, and office machines.

Education and Experience:

1. Requires bachelor's degree in special education, Human Services, Psychology, Social Work, Rehabilitation or related field; master's degree preferred

2. Requires three or more years' experience working in a related field; at least one of those years must include working directly with persons with intellectual or functional disabilities.

3. Must meet SJCS and funding jurisdiction current requirements for criminal background/records check.

4. Valid health certificate to meet current funding jurisdiction requirements.

5. Valid state-issued driver's license with current driving record in good standing required.

Physical and Environmental Conditions:

Work requires no unusual demand for physical effort. Work environment involves risks or discomforts which require special safety precautions e.g. safely operating a motor vehicle, exposure to aggressive human behavior.

The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

St. John's Community Services is an Equal Opportunity Employer. St. John's Community Services does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other protected class.