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Job Description

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

Duties & Responsibilities

AV System Integration and Commissioning

Collaborate with the installation team to efficiently execute AV integration projects across new construction, renovations and the current general assignment classroom portfolio. Maintain a Washington State 06 Limited Energy Electrical License or obtain a Specialty Electrician Trainee Certificate, performing all work in compliance with applicable electrical codes. Apply for permits and coordinate inspections as needed. Install, program, and commission AV systems including Biamp DSPs, Crestron/Extron control systems, video switching hardware, flat-panel displays, projection systems, and low-voltage lighting controls. Validate systems through testing and calibration to ensure performance and quality standards are met. Interface with project stakeholders including consultants, designers, vendors, general contractors, and electricians.

Design Review and Documentation

Review and interpret AV design documents, including drawings, specifications, equipment lists, and signal flow diagrams. Contribute to the development of as-built documentation, rack elevations, patch panel layouts, and control system schematics. Create bills of materials and coordinate with procurement to ensure timely delivery of components.

Project Planning and Consultation

Participate in early project phases by conducting needs assessments with faculty, staff, and administrators. Help establish technology requirements for general assignment classrooms and other campus spaces. Provide technical input during planning, assist with scope development, and apply project management methodologies to support project execution.

Tier III Technical Support and Troubleshooting

Serve as a senior technical resource for diagnosing and resolving complex AV system issues, including audio, video, control, and network-related problems. Provide root cause analysis, assist with incident response, and support the transition of newly installed systems to operational teams. Debug and deploy updates to DSP and control system code as required.

System Updates and Maintenance

Install and maintain system software including firmware, operating systems, AV device drivers, and security patches for AV components and systems.

Training and Knowledge Transfer

Provide training and support to faculty, staff, and internal technical teams. Assist with knowledge transfer, system orientation, and operational handoffs for newly deployed AV systems.

Other duties as assigned.

Minimum Requirements

+ Bachelor's degree, preferably in educational technologies or related field.

+ Minimum 3 years of work experience, to include: experience in programming Audio DSP platforms; experience installing and debugging of control system platforms and related programming code (e.g., Crestron)

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Additional Requirements

+ Ability to perform all tasks associated with the installation of commercial audio and video equipment;

+ Demonstrated teamwork experience, including the ability to work with minimum supervision and be self-directed both independently and as part of a team;

+ Excellent interpersonal skills and the ability to effectively interpret and discuss technology issues with colleagues, students, staff and faculty in positions across the university with varying degrees of expertise and technical knowledge;

+ Ability, skill and initiative to problem solve, assume responsibility, and establish and maintain quality standards.

+ Ability to stay organized, with the skill to prioritize, pivot, and manage competing priorities to meet deadlines and complete all assigned tasks;

+ Demonstrated ability to analyze work processes and introduce appropriate technological solutions for greater efficiency of operations;

+ Demonstrated excellence in customer service, user liaison, personal interaction and communication in a demand-based, service-oriented environment.

+ Demonstrated attention to detail, including excellent written communication skills and technical documentation skills for creating policy and technical documents;

+ Must be able to work comfortably on ladders, lifts and in high places as well as in tight conditions such as found in crawl spaces, equipment closets and cabinets;

+ Must be able to perform all tasks associated with the installation of commercial audio and video equipment including lifting and carrying up to 45 lbs of bulky equipment and/or tools; bending, squatting, climbing, reaching above shoulder heights, grasping and fine manipulation; and

+ Must be willing to adjust hours as needed. General working hours are within Monday through Friday, 7 a.m.-4 p.m. This position has regular stringent deadlines revolving around the academic calendar which may require extended work hours.

Desired Qualifications

+ 4+ years of experience in programming Audio DSP platforms and installing and debugging of control system platforms and related programming code.

+ Demonstrated experience installing, configuring, and troubleshooting Crestron NVX AV-over-IP systems, including video distribution, network configuration, and device registration.

+ Current Washington State 06 Low Voltage Electrician License.

+ Strong knowledge of IP addressing, switching technologies, and IP-based digital AV distribution systems.

+ Strong background working with Biamp, Crestron DMPS, DM and NVX is highly desirable.

+ Current Washington State driver’s license

+ Successful completion of AVIXA Certified Technology Specialist (CTS) certification required within six months of employment.

+ Ability to work in a variety of environments, including open office areas, cold shell/warm shell construction sites, ladders and lifts, and tight spaces such as crawlspaces, equipment closets, and under-floor access.

+ Must be able to safely lift and carry up to 45 lbs of AV equipment and tools and perform physical tasks such as bending, squatting, climbing, reaching, and fine manipulation.

+ Must be willing to adjust work hours as needed. While standard hours are Monday–Friday, 7:00 a.m. to 4:00 p.m., this position may require extended hours to meet academic calendar deadlines

Working Environment

Work in open office area as well as cold shell/warm shell construction site environments

Compensation, Benefits and Position Details

Pay Range Minimum:

$76,200.00 annual

Pay Range Maximum:

$82,200.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is proud to be an affirmative action and equal opportunity employer (https://hr.uw.edu/eoaa/) . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080) .

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.