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IT Technician – Onsite | Full-Time | Manchester, NY

Hourly Rate: $20–$23/hour

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Who We Are

Kelly Services is looking to fill an IT Technician role at a locally owned family business, headquartered in Manchester, NY (just outside Rochester); a leader in innovation for the architectural flat glass industry. For over 50 years, we’ve been developing cutting-edge products and manufacturing solutions, while staying true to our values as a family-run operation.

About the Role

We’re seeking a skilled and dependable entry-level **IT Desk Technician** to support both our manufacturing floor and office operations. This is a hands-on role where you’ll serve as the primary point of contact for technical support, maintaining the integrity and functionality of computer systems, hardware, and software across our facility. If you thrive in a fast-paced, team-oriented environment and enjoy solving problems, we’d love to hear from you.

Position Details

+ **Schedule** : Monday–Friday, 8:00 AM – 5:00 PM

+ **Location** : Onsite in Manchester, NY

+ **Hours** : 40 hours/week with potential for overtime

+ **Compensation** : $20–$23 per hour, based on experience

+ **Type** : Full-time

Key Responsibilities

+ Install, configure, and maintain hardware and software systems

+ Provide daily IT support to staff across the office and manufacturing floor

+ Troubleshoot technical issues in person, remotely, or over the phone

+ Ensure functionality of hardware, software, and network components

+ Perform daily data backups and ensure system integrity

+ Document and track support issues to ensure timely resolution

+ Support the setup and onboarding of new users and equipment

Qualifications

+ High School Diploma or GED required

+ Bachelor’s degree in Computer Science or related field preferred

+ 5+ years of experience in IT support, systems maintenance, or a related role

+ Prior experience in a manufacturing environment is a plus

+ Graphic Design/adobe or photoshop experience

+ Strong problem-solving and communication skills

+ Ability to explain technical concepts to non-technical users

+ Reliable transportation

+ Ability to take direction, work well in a team, and demonstrate respect for others and their work

Why Join Us?

+ Be part of a well-established company with a legacy of innovation

+ Work in a close-knit team where your contributions are valued

+ Opportunity to grow professionally in a supportive environment

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.