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Working Title:

Management Analyst 1 - Executive Assistant to the Vice President of Student Affairs

Institution:

Rochester Community and Technical College

Classification Title:

Management Analyst 1

Bargaining Unit / Union:

214: Minnesota Association of Professional Employees

City:

Rochester

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Unlimited

Salary Range:

$23.63 - $34.18

Job Description

Under general supervision/procedural control, this position provides day-to-day functions for a senior level administrator (Vice President of Student Affairs) and the Student Affairs Division, representing the Division in a friendly, positive manner, initiating problem solving, and maintaining a high level of diplomacy while discreetly handling confidential and sensitive matters. This person conducts special studies of divisional procedures to recommend solutions to clearly defined operating issues with limited scope and complexity; handles sensitive and confidential student related information with great discretion; works with those that report to the Vice President to develop policy and procedures that impact students and the College as a whole; organizes the work and information flow for the Division; collects, extracts, synthesizes and acquires data and other information for required local, state and national reports; and performs a number of other critical functions in a dynamic environment where priorities and assignments can change quickly.

This person serves as a liaison between the Vice President and both internal and external stakeholders as deemed necessary and is responsible for ensuring data integrity as it relates to researching and sharing information. The Assistant serves as a key source of information and provides advice and assistance to Student Affairs supervisors and other personnel that report to the Vice President, students, parents, and the public on matters pertaining to the Student Affairs Division. The Assistant participates in processing student grievances that require the attention of the Vice President, including researching and fact-finding information relevant to complaints, and writes reports and other summary information to be presented to the Vice President, including identifying problem areas and recommending changes for continuous improvement. The Assistant also plans and assists in the implementation of new procedures for the Division, including revising procedures/forms and preparing handbooks and announcements as necessary to communicate the changes.

In essence, the position plays a central role in Student Affairs by handling a wide range of administrative projects, assignments, and tasks at the discretion of the Vice President, and contributes to the effectiveness of the College as a whole.

This Position Reports to:

Vice President of Student Affairs.

Supervises:

Provides direction to those that report directly to the Vice President and to student workers.

Internal and External Clientele and Purpose of Contact:

The incumbent in this position must maintain a close working relationship with the Vice President of Student Affairs who has the responsibility for leading and directing the college's Student Affairs Division. Positive and effective working relationships must also be maintained with other administrators, support staff, department managers, faculty, and all staff to effectively carry out the goals and objectives of the Student Affairs Division, which serves about 6,000 students annually, other educational institutions and organizations, and the general public.

PROBLEM SOLVING:

The incumbent is afforded creativity to refine or change work routines and/or office practices and procedures to meet the changing needs of the Division. There is also the need to exercise skills to resolve problems or conflicts within the Division, e.g., work priority issues, student complaints and/or grievances, etc. While some of these problems may be resolved satisfactorily by the incumbent, there needs to be careful consideration of the problem(s) and the ability to differentiate between what is appropriate to take action to resolve and those which need to be referred to a higher authority for resolution. For example, while implementing a registration campaign, the incumbent may articulate expectations for participation to division staff set by the Vice President. While tracking the campaign, if it is determined that expectations are not being adhered to, the incumbent may reiterate the expectations but would need to take the lack of participation forward to the appropriate supervisor or the Vice President for further action. While managing the campaign, the incumbent would have the authority to make and document process improvements and should bring forward to the Vice President any trends observed in the data that might inform future campaigns.

FREEDOM TO ACT

It is expected that the organization of time, work methods and priorities will be accomplished with a minimum of supervision, and it is accepted that the incumbent will assist in planning, and in analyzing special problems, to relieve the Vice President of administrative details. For example, in handling sensitive student grievances, the incumbent will collect the necessary student records, summarize the actions taken on behalf of the College, share past precedence for related concerns, and assist with communication to the student but, the Vice President will decide the action to be taken to resolve the grievance and bear the responsibility of that decision.

PRINCIPLE RESPONSIBILITIES AND RESULTS

+ Manage office operations, coordinate logistical needs for meetings, and provides professional administrative and technical support to the Vice President of Student Affairs and the Student Affairs Division. Writes and prepares correspondence for and on behalf of the Vice President, assesses the urgency and importance of situations, including complaints and grievances that arise and take appropriate action to determine the necessary level of involvement needed by the Vice President or another administrator.

+ Provide support for the collection of data, creation of surveys/reports/spreadsheet/presentation, and assists in the analysis of the information collected for the Vice President to make informed decisions.

+ Coordinates and administers the Official Student Communication process using diverse tools so all students are informed in a timely manner of policies, procedures, and events/activities, depending on their engagement.

+ Assist the Vice President with the preparation and maintenance of non-salary budgets for Student Affairs.

+ Perform other duties as assigned to ensure the smooth functioning of Student Affairs and maintain the reputation of RCTC as a college of first choice.

Salary Range:

$23.63 - $34.18 / hourly; $49,339 - $71,367 / annually

Minimum Qualifications

+ Three (3) years of increasingly responsible administrative assistant experience.

+ Experience and skill in data retrieval, analysis, data integrity and producing reports.

+ Experience communicating and working with a variety of individuals with diverse experiences and backgrounds.

+ Experience utilizing multiple types of technology and software (logic programming, query design).

+ Experience and technical expertise in in software such as Microsoft Office Suite programs.

+ Excellent organizational skills to sufficiently manage multiple priorities and effectively carry out complex oral and written instructions with minimum supervision.

+ Excellent interpersonal communications and customer service skills sufficient to understand an individuals’ needs and provide accurate information in a timely professional manner, in-person, over the phone, in writing and via distance technology

Preferred Qualification

+ Experience and proven ability to analyze information and identify trends to creatively determine solutions and make recommendations that will meet the needs of changing educational programs/course schedules.

+ Understanding of project management principles and techniques.

+ Extensive knowledge of ISRS (Integrated Student Record System) to sufficiently manage and implement student data.

+ Adept problem-solving skills to sufficiently resolve issues.

+ Broad understanding of, and ability to interpret, communicate, and administer, applicable board policies, college regulations and work rules, labor agreements, functions, and organization of RCTC, and MinnState is required to sufficiently carry out the responsibilities of the position for the Student Affairs unit.

+ Foster effective working relationships with administrators, department leaders, students, faculty, and staff sufficient to accomplish work objectives.

Other Requirements

Work Shift (Hours / Days of work)

Monday - Friday, 8 am - 4:30 pm

Telework (Yes/No)

No

About

Established in 1915, RCTC is the largest higher education provider in the fastest-growing city in Minnesota, serving more than 7,500 students a year in credit courses and nearly 4,000 in non-credit continuing and workforce education programs. RCTC combines the best in liberal arts, technical, and life-long learning with more than 70 credit-based programs and over 100 credential options. RCTC’s expansive 518-acre campus includes university partnerships, a diverse student body, and a vibrant student life program. RCTC provides a unique learning environment that offers the feel of a four-year university campus with the commitment to access and opportunity of a two-year college.

RCTC is a member of Minnesota State—a higher education system that includes 24 two-year community and technical colleges and seven state universities serving more than 430,000 students. It is the fifth-largest higher education system of its kind in the United States.

How to Apply

Applications will ONLY be accepted through the online application process. No paper applications will be considered. The college will schedule interviews after initial screening of applications. Initial Screening of applications will begin on July 7th, 2025.

Contact

If you have questions about this position, contact Marco Schmidt-Salcedo at [email protected] ([email protected]) .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Amanda Melin at [email protected] .

Working together to improve the state we love.

What do Minnesota's State employees have in common?

+ A sense of purpose in their work

+ Connection with their coworkers and communities

+ Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

+ Paid vacation and sick leave

+ 12 paid holidays each year

+ Low-cost medical, dental, vision, and prescription drug plans

+ Fertility care, including IVF

+ Diabetes care

+ Dental and orthodontic care for adults and children

+ 6 weeks paid leave for parents of newborn or newly adopted children

+ Pension plan that provides income when you retire (after working at least three years)

+ Employer paid life insurance to provide support for your family in the event of death

+ Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury

+ Tax-free expense accounts for health, dental, and dependent care

+ Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

+ Training, classes, and professional development

+ Tuition reimbursement

+ Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )

Employee Assistance Program (EAP) for work/life support:

+ A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance

+ Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues

+ Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

Other Information

Employment information for this position can be found in its collective bargaining agreement or its plan document at http://mn.gov/mmb/employee-relations/labor-relations/Labor/ .

The safety of all members of the Rochester Community and Technical College campus community is of vital concern. Resources including the current Annual Security Report are available at our Campus Safety webpage (https://www.rctc.edu/services/safety/annual-security-report/) .

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

09-11-2025

Position End Date:

09-12-2025

Open Date:

06-16-2025

Close Date:

Posting Contact Name:

Amanda Renee Melin

Posting Contact Email:

[email protected]