• Payment Resolution Specialist

    Centers for Independence (Milwaukee, WI)


    Payment Resolution Specialist

    Job Details

    Job Location

     

    iLIFE Main - Milwaukee, WI

     

    Remote Type

     

    Hybrid

    Position Type

    Full Time

    Education Level

    High School Diploma, HSED or GED

     

    Travel Percentage

     

    Minimal; Less than 10%

     

    Job Shift

     

    1st Shift

     

    Job Category

     

    Nonprofit - Social Services

    Description

    **Job Purpose:** The Payment Resolution Specialist position is responsible for ensuring claims are processed and paid. This position will be required to review and resolve issues with claims by the required deadlines to ensure timely payment. This position works on a team of specialists who partner with other departments to resolve claims escalations timely.

    Essential Job Functions:

    (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.)

     

    • Verifies, reviews, and enters timesheets, mileage logs, and expense reports timely and accurately.

    • Researches and resolves various issues with processing timesheets, mileage logs, and expense reports.

    • Works with other agencies to resolve budget and authorization issues.

    • Reviews various payroll related reports.

    • Reviews outgoing letters to participants within the program.

    • Maintains production requirements.

    • Understands payment rules and regulations and requirements of the program.

    • Provides courteous and professional service to customers.

    • Other duties as assigned

    Qualifications

    **Required Education, Experience, Certifications, Licensure and Credentials:** (Where appropriate, education and/or experience may be substituted)

    **Minimum Required Education:** High school diploma or equivalent required

    **Minimum Required Experience:** 1+ year(s) of data entry experience preferred

    **Travel Type:** None