• Administrative Assistant

    Carter Lumber (Cherry Hill, NJ)


    Administrative Assistant

     

    Cherry Hill, NJ

     

    Full Time

     

    Administration

    Experienced

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    A Carter Lumber Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers for our Kitchen & Bath Department. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.

    Requirements:

    + Provide administrative support to the Kitchen & Bath department by managing order processing, coordinating vendor communications, maintaining project documentation, and ensuring timely follow-up on customer inquiries

    + Excellent telephone and customer service skills

    + Strong organizational and planning skills

    + Ability to multi-task; strong time management skills

    + Strong attention to detail

    + Exceptional written and verbal communication skills

    + Knowledge of Microsoft Office including Outlook, Word, and Excel

    + Previous customer service experience

    Responsibilities include, but are not limited to:

    + Assists in creating orders in management system

    + Prints required layouts and documentation daily

    + Ensures the paperwork process is running smoothly

    + Assists customers by providing information on products, stock, and lead times

    + Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of

    + Performs clerical duties such as data entry, filing, copying, and faxing

    + Daily cash balancing

    + Using builders online scheduling programs, placing online orders with vendors

    + Maintaining spreadsheets and checking vendor accounts for accuracy

    + Contacting vendors with pricing issues, or other discrepancies

    + Creating and placing warranty orders; maintaining order files

     

    Benefits (full-time employees)

     

    + Health, Dental, Vision (Single and Family Plans) available after 30 days of employment

    + Short and Long-Term Disability

    + Company-paid life insurance and AD&D

    + Optional supplemental life insurance

    + Company-match 401(k)

    + Vacation time and paid holidays

    + Vendor incentives

    + Room for growth; we promote from within!

    + Military encouraged to apply!