"Alerted.org

Overview

Responsibilities

As part of the team, the **Senior Solution Engineer's** responsibilities will include (but will not be limited to) the following:

+ Analysis of **business needs, operational requirements, and constraints** of diverse internal and external stakeholders;

+ Development of detailed **technical, performance, and security requirements** for advanced IT solutions;

• **Researching and evaluating available technology options** and their respective functional, performance;

+ **Solution concept definition** , evaluation of alternatives against comprehensive criteria derived from the solution requirements; provide solution recommendations;

+ Solution implementation **planning and management** , including work breakdown structure definition, task planning, dependency analysis, resource coordination, and stakeholder engagement;

+ **Solution evaluation, testing, and acceptance coordination** , including test planning, development and delivery of stakeholder training, problem resolution, and related tasks.

+ **Developing and maintaining solution support** documentation, including service catalog content, user/project manuals, FAQs, and related content.

Qualifications

Specific qualification requirements for the position include the following:

+ 5+ years of progressive experience performing comparable systems engineering, implementation, and support functions

+ Expert knowledge of MS Windows platform and services architecture, including Active Directory / EntraID, Group Policy Objects (GPO), virtual desktop infrastructure (VDI), application deployment frameworks and components, networking, and storage services;

+ Advanced knowledge of MS Azure and cloud services architecture, including compute, database, storage, network virtualization, and security services;

+ Working knowledge of network infrastructure, concepts of operation, and protocols such as TCP/IP, DNS, DHCP, SNMP, Syslog, etc.

+ Working knowledge of endpoint security (e.g., Defender, Trend Micro), SIEM (e.g., Splunk, Sentinel), vulnerability scanning (e.g., Tenable Nessus/Security Center), and other systems and security management tools

+ Project management skills, including scoping, work breakdown structure definition, planning and scheduling, risk analysis, earned value management (EVM), and related concepts.

General:

+ Demonstrated time management and organization skills while working in a fast-paced, multidiscipline team environment;

+ Strong analytical and problem-solving skills;

+ Strong communication (oral and written) and presentation skills;

+ Proficiency with workflow and lifecycle management systems (e.g. Atlassian Jira)

Education and Certification:

+ Education:

+ Bachelor’s degree in computer science, Information Technology, or a Related Engineering Discipline

+ Certification:

+ Microsoft Certified Professional / Systems Engineer certification is strongly desired

+ Security+ or CISSP certification is strongly desired

Other:

+ US Citizenship is a requirement for this position.

Abilities:

+ Exposure to computer screens for an extended period of time.

+ Sitting for extended periods of time.

+ Reach by extending hands or arms in any direction.

+ Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

+ Listen to and understand information and ideas presented through spoken words and sentences.

+ Communicate information and ideas in speaking so others will understand.

+ Read and understand information and ideas presented in writing.

+ Apply general rules to specific problems to produce answers that make sense.

+ Identify and understand the speech of another person.