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Branch Manager Position Summary The Branch Manager serves as the leader of a Lioher Center, responsible for overseeing showroom and warehouse operations, driving sales growth, and ensuring customer satisfaction. This role emphasizes leadership, commercial management, and industry expertise. The Manager will direct day-to-day operations, manage and develop a high-performing team, and ensure compliance with company standards and profitability goals. Supervisory Responsibilities * Train and develop qualified administrative and commercial staff * Overseas daily workflow and sales operations. * Conducts performance evaluations and recommends promotions or salary adjustments when appropriate. Duties and Responsibilities * Lead and motivate the branch team, fostering a culture of accountability, productivity, and customer focus. * Implement commercial strategies and ensure adherence to company sales practices and CRM systems. * Manage budgets, inventory, purchasing, and sales to maximize profitability. * Ensure inventory accuracy through regular spot checks and audits. * Oversee showroom presentation and product displays, highlighting cabinetry, decorative panels, wood products, and storage solutions aligned with market trends. * Provide design consultation to clients, including layout planning, cabinetry selection, finishes, and hardware recommendations, ensuring functional and aesthetic results. * Coordinate logistics. * Maintain expert knowledge of cabinetry products and materials and finish effectively guiding customers and training staff. * Maintain excellent customer service standards by addressing client needs and resolving issues promptly. * Collaborate with contractors, architects, and designers to support project execution when required. * Review and confirm daily sales reports, deposits, and compliance with financial procedures. * Provide continuous coaching and feedback to team members, holding them accountable to performance standards. * Identify process improvements and communicate feedback to senior management. * Ensure the safety and operational readiness of the facility. * Administer disciplinary actions and document performance issues when necessary. Required Skills and Abilities * Strong expertise in the cabinetry and wood industry, including but not limited to kitchens, bathrooms, closets, and panels. * Demonstrated leadership and team management skills, with experience in hiring, training, and motivating staff. * Proven commercial and sales expertise, with a track record of achieving revenue and profitability goals. * Ability to interpret floor plans and product specifications. * Familiarity with design tools such as 2020 Design is a plus but not the core requirement. * Excellent communication, negotiation, and customer service skills. * Proficiency in Microsoft Office Suite and CRM systems. * Organized, detail-oriented, and able to manage multiple priorities under pressure. * Bilingual fluency in English and Spanish highly preferred. Education and Experience * Bachelor's degree in business administration or a related field preferred. * Minimum of 3-5 years of experience in the cabinetry and wood industry required. * Prior experience in sales leadership or branch management is highly preferred. Physical Requirements * Prolonged periods working at a desk and on a computer. * Must be able to lift up to 15 pounds as needed. Disclaimer This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice.