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Job Location: Hershey, PA *Role Summary: * Reporting to the Manager Strategic Development CI and working at the Technical Center in Hershey, PA, the Lab Analyst/Lab Technician 1 position is responsible for supporting Continuous Improvement projects with a primary focus on Cocoa Strategy across the Enterprise. This position supports project work in a GMP laboratory or pilot plant setting making confectionery and Salty Snacks products to support CI project discovery and validation, in addition to operating material characterization equipment. The ideal candidate utilizes knowledge of how to manufacture core products and run the associate lab and pilot plant equipment. A successful candidate possesses basic cross-functional communication skills and consistently communicates work progress with project leaders and manager. * Specific Role Focus Area*: * Problem solving and product troubleshooting through application of knowledge and creative thinking * Observing, recording, and evaluating experimental data to draw conclusions * Preparing project reports and presentations * Supporting supply chain continuity initiatives in collaboration with vendors of ingredients * Experience operating lab and pilot scale equipment/instrumentation and working in a manufacturing plant. * Demonstrated ability to work independently, exercising a moderate level of judgment in project execution. * Possess time management skills and the ability to prioritize and manage multiple priorities in an expedient manner, understanding the required business objectives, developing solutions and schedules, and efficient and expedient project executions. * Demonstrate attention to details required to deliver results with sound project planning and project management skills. * Interpersonal skills that allow for effective working relationships at all levels across the organization. * Ability to work in a team environment and independently in a flexible work environment with changing priorities * Excellent written and verbal communication skills * Proficient computer literacy, fluent with Microsoft Office Suite * Ability to accommodate unusual and extended work hours as required for project completion * This role will interact and partner with:* * Technical and professional employees within USCI and R&D * Manufacturing, Operations and Plant Quality Assurance * Quality and Regulatory Compliance * External Vendors This role will require <10% North America travel. Food Science or Food Engineering is desirable. The candidate will have knowledge of Good Manufacturing Practices (GMP), analytical techniques, chocolate, confectionary or snacks technologies, research methodology and experience in projects process. Candidates should be comfortable operating laboratory, pilot plant and plant equipment and possess excellent math and computer skills. Also should be familiar on New Product process. * Laboratory or commercial Kitchen experience preferred * Operations/Manufacturing knowledge * Regulatory and standards compliance * Technical writing * Chocolate technology * Research methodology * Analytical techniques * Ingredient supplier-based knowledge * Good Manufacturing Practices (GMP) * Scale-up/plant test process * Ability to collaborate across departments * * * Experience & Education: * GED/HS with 1-3 years related experience, or AS in non-related field with no experience The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws. The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans. You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability. You can request an accommodation via phone or email. To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to [email protected]. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.