• Customer Service Representative

    Kelly Services (Green Bay, WI)


    Customer Service Representative

    Job Summary:

    Join our dynamic team as a Customer Service Representative! Located in a vibrant and supportive environment, this role is perfect for individuals passionate about helping others and providing exceptional service. If you thrive in a fast-paced atmosphere and enjoy solving customer inquiries, we want to hear from you!

    Job Specifications:

    - **Job Type:** Full-Time- 3 month temp (possible hire after contract)

     

    - **Location:** De Pere, WI

     

    - **Pay Rate:** $18-$22/HR

     

    - **Shift:** Monday – Friday, 7:30am to 4:30PM

    Roles and Responsibilities:

    - Respond to customer inquiries via phone, email, or chat in a timely and professional manner.

     

    - Provide accurate information regarding products and services to enhance customer satisfaction.

     

    - Resolve customer complaints and issues effectively, ensuring positive outcomes.

     

    - Maintain detailed records of customer interactions and transactions.

     

    - Collaborate with team members to improve service delivery and customer experience.

     

    - Stay updated on product knowledge and company policies to provide the best support.

    Qualifications & Skills:

    - High school diploma or equivalent; additional education or certifications are a plus.

     

    - Previous experience in customer service or a related field is preferred.

     

    - Excellent communication skills, both verbal and written.

     

    - Strong problem-solving abilities and a customer-centric mindset.

     

    - Proficient in using computer systems and software.

     

    - Ability to work well under pressure and manage multiple tasks effectively.

     

    As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

     

    Get a complete career fit with Kelly ® .

     

    You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

     

    About Kelly

     

    Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

     

    Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

     

    Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.