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Description

MULTIPLE POSITIONS AVAILABLE

Employer: AMAZON WEB SERVICES, INC.

Offered Position: Program Manager III

Job Location: Santa Clara, California

Job Number: AMZ9162110

Position Responsibilities:

Enable transparency and decision-making across AWS leadership by providing communication and clear status of the initiatives you own. Bring your expertise, problem solving skills, and creativity to add value to our team. Unify distributed efforts and own the plan to deliver quality outcomes for our customers. Work across organizations to ensure we continue marrying best-in-class customer experience as new services and features are launched with training programs that enable high quality customer support. Define metrics and KPIs to measure success of strategic initiatives and programs and report on their progress. Manage programs to scale and improve the learner and TAM experience with our training and enablement offerings. Promote regional approaches where applicable.

40 hours / week, 8:00am-5:00pm, Salary Range: $179,421/year to $185,000/year.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit:

https://www.aboutamazon.com/workplace/employee-benefits.

Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000

Basic Qualifications

Position Requirements:

Master’s degree or foreign equivalent degree in Business Administration, Management, Engineering, Operations, or a related field and one year of experience in the job offered, as a Program Manager, Project Manager, or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Business Administration, Management, Engineering, Operations, or a related field and five years of progressive post-baccalaureate experience in the job offered or a related occupation as equivalent to the Master’s degree and one year of experience. Must have one year of experience in the following skill(s): (1) demonstrated success in managing large-scale, global initiatives from strategy through execution; (2) using data and metrics to drive improvements, develop KPIs, and make data-informed decisions (3) presenting data and insights to C-suite senior leadership to drive recommendations, articulate tradeoffs, and communicate program strategy to leadership; (4) technical acumen including understanding of cloud computing technologies AWS Cloud Services and Customer Health Insights, learning management systems and familiarity including technical training and enablement programs including CHI Adoption and Targeted Learning Recommendations; and (5) experience in change management, stakeholder alignment, and organizational transformation.#0000

Preferred Qualifications

Please see job description and the position requirements above.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.