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Job Title: Collections Administrator

Job Description

The Collections Administrator will manage and maintain various reports, including those related to delinquency on risk-based loans, charge-offs, and repossessions. This role is crucial in ensuring smooth administrative operations and compliance with credit union requirements.

Responsibilities

+ Maintain miscellaneous reports such as those related to delinquency on risk-based loans, charge-offs, and repossessions.

+ Assign and track repossessions effectively.

+ Handle administrative duties, including managing collection agency and repossession invoices, filing, processing payments, and preparing files for record retention storage.

+ File and monitor insurance claims diligently.

+ Answer direct and indirect credit disputes promptly and accurately.

+ Adhere to all credit union compliance requirements, including Bank Secrecy Act (BSA) guidelines and regulations.

+ Perform other related duties as assigned by the Collections Manager.

Essential Skills

+ Experience in collections customer service.

+ Proficiency in Microsoft Excel.

+ Ability to handle collections credit and customer service tasks.

Additional Skills & Qualifications

+ Business to Consumer experience.

+ Experience with bankruptcy collections or repossessions is preferred.

Work Environment

The role requires working on-site for 5 days a week, from 9 AM to 5 PM. The position involves administrative tasks, paperwork, and working with PDFs in Adobe, rather than being heavily phone-based. Proficiency in Excel is crucial, and candidates will be tested on their Excel skills.

Job Type & Location

This is a Contract position based out of Hunt Valley, Maryland.

Pay and Benefits

The pay range for this position is $24.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Hunt Valley,MD.

Application Deadline

This position is anticipated to close on Sep 12, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.