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Community Service Officer - Full-Time

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Community Service Officer - Full-Time

Salary

$27.16 - $34.03 Hourly

Location

MN, MN

Job Type

Regular FT

Job Number

20250903

Department

Rochester Police Department

Opening Date

08/18/2025

Closing Date

Continuous

+ Description

+ Benefits

+ Questions

POSITION DESCRIPTION

The City of Rochester now welcomes applications for

Full-time Community Service Officer

This opportunity is designed for individuals who are not currently aspiring to be police officers.

Community Service Officers perform general duty civilian public safety work which may consist of protecting life and property, maintaining order, preventing crimes, as well as enforcing laws and ordinances.

Our core values of integrity, service, compassion, respect, and innovation serve as a guide.

To be considered in the first round of application reviews, submit your application before September 4, 2025.

2025 Salary range is $27.16 to $34.03 per hour

The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work.

We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community.

It takes us all working together

DUTIES AND RESPONSIBILITIES

Rochester Community Service Officers:

+ perform a support function to the police department’s patrol division

+ respond to and handle non-emergency calls for service

+ Enforce parking violations

+ Interview victims and witnesses in the investigation of non-emergency calls

+ Collect evidence from crime scenes

+ Write detailed police reports

+ Provide traffic direction at special events, accidents, and other incidents as requested

+ Explain police, animal or parking control procedures to the public

Community Service Officer Job Description (https://www.rochestermn.gov/home/showdocument?id=36535&t=638012620357500000)

MINIMUM QUALIFICATIONS

Applicants must:

+ Complete their application online and include both a cover letter and a resume.

+ Possess a high school diploma or equivalent GED

+ Have either a 2-year degree in Law Enforcement or Criminal Justice

OR a minimum of 2 years of full-time job experience in a related field

+ Possess a valid driver's license.

+ Complete job-related physical testing, a thorough background, medical assessment, and psychological assessment prior to being hired.

Desirable Qualifications

+ Law Enforcement, Public Safety, or First Responder related job experience

+ CPR/First Aid/Emergency Medical Technician (EMT) certification.

+ Experience working with computers and portable radios.

ADDITIONAL INFORMATION

Rochester Police Information:

+ Department Vision and Mission Statements with RPD Core Values (https://www.rochestermn.gov/home/showdocument?id=36351&t=637986631302032963)

+ About the Department

Pay and Benefits:

+ Pay (https://www.rochestermn.gov/home/showdocument?id=36537&t=638721079809070000)

+ Benefits

EMPLOYEE BENEFIT AND RETIREMENT SUMMARY (https://www.rochestermn.gov/home/showdocument?id=36357&t=637988577978795327)

01

The following supplemental information may be used as a scored evaluation of your knowledge, skills and experience. Be certain that the choices you make correspond to the information you have provided in your application and resume. You must be honest and accurate in answering the supplemental questions and do not type "see resume". You may also be asked to demonstrate your knowledge and skills in a work sample or during an interview for this position. By completing this supplemental questionnaire you are attesting that the information you have provided is true and accurate. Any information provided may be reviewed by the hiring manager. Any misstatements or falsification of information will eliminate you from consideration or may result in dismissal. Do you understand and agree with this statement?

+ Yes

+ No

02

Do you currently have a valid Minnesota driver's license or a valid driver's license from another state?

+ Yes, I have a valid Minnesota driver's license

+ Yes, I have a valid driver's license from another state

+ No, I do not currently have a valid driver's license

03

Prior to being hired, Community Services Officers complete job-related physical testing, undergo a thorough background, and participate in medical and psychological assessments. Are you willing to complete each of these pre-hire steps?

+ Yes

+ No

04

Which of the following best describes your education?

+ I do not possess a high school diploma or a GED

+ High School Diploma or equivalent GED

+ Some college

+ Completion of a 2-year program or Associates degree

+ Some college beyond a 2-year or completed Associates degree

+ Completed 4-year program or Bachelors degree

+ Some college beyond a 4-year or Bachelors degree

+ Completion of a Masters or Doctorate Degree

05

Which of the following best defines your years of full-time employment experience outside of law enforcement or public service?

+ l have not been employed full-time

+ Less than 1 year

+ 1 to 2 years

+ 2 to 3 years

+ 3 to 4 years

+ 4 to 5 years

+ More than 5 years

06

Which of the following best defines your years of full-time law enforcement or public service employment experience?

+ I have not been employed full-time

+ less than one year

+ 1 to 2 years

+ 2 to 3 years

+ 3 to 4 years

+ 4 to 5 years

+ More than 5 years

07

Do you have a degree in Law Enforcement or Criminal Justice? Please note: This degree is not required for the position.

+ Yes

+ No

08

If you answered, "No," please note the field of study for your degree or "N/A" if you do not have a completed degree.

09

Does your experience include any of the following items? (Select all that apply):

+ Gathering information through various means such as conversations or interviews and compiling for documentation purposes

+ Writing detailed reports

+ First Aid and CPR related training

+ Certification as an Emergency Medical Responder (EMR)

+ Volunteering with a community organization or activity

+ Working with people from diverse cultures and backgrounds

+ Explaining rules, regulations and procedures to groups or individuals

+ I have no experience with any of these items

10

Tell us how your professional, educational and lived experiences would help you be successful in this role.

11

Community Service Officer work hours include scheduled days, nights, weekends, and holidays. Are you willing to work all these shifts?

+ Yes

+ No

Required Question

Employer

City of Rochester

Address

201 4th Street SE Rochester, Minnesota, 55904

Phone

(507) 328-2555

Website

https://www.rochestermn.gov/employment

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